FabHotel Starwood Residency

Nice breakfast service. room service excellent. there are many things to praise for!!!

This was my second time staying at this hotel. i would highly recommend it. the service from the staff was excellent and the facilities and breakfast were also great. i would stay here again!

Very rude staff. found mouse in the bathroom. cheap hotel cheap staff service. everytime you enter they ask where are you going, which is your room. staff is running after you asking why are you here. even after check in staff will come knocking disturbing you. hilarious experience. booked at a price asked for a night extension they charge you different amount. they are not even ready to cooperate. wont even let friend to help pick luggage bag from the room! they say its fab or oyo they even dont know. “i dont know what attitude they have”

The breakfast was elaborate and healthy. the room was big n comfy, the staff was very professional and cooperative

Had booked for 19 jan check in 20 jan check out through make my trip for coldplay concert when i reached the hotel, they told me that fabhotel had cancelled my booking without any prior information even though i had booked the rooms since november. mmt was clueless about it. the receptionist was very cooperative though. just because of the unprofessionalism of fabhotel, this hotel is facing negative reviews.

Scam?! i booked a room at this hotel through booking.com. they also go under the name fabhotel. i spoke to customer service a day prior to arrival, as to confirm my booking and early check in, who told me everything was in order. i kept on receiving messages from them with different payment links, which i thought was odd. the website specifically said it would be paid upon arrival. luckily i didnt pay any advance. upon arrival i was told that they do not accept foreigners. i didnt understand why and also this was not mentioned anywhere on the site. i explained to them the situation, but the service desk employee didn‘t want to hear of it. as i looked for a solution, he wouldnt help me with any guidance as to another nearby hotel or recommendation of an open restaurant or place i could sit (all hotels nearby i contacted at that point would only check me in after midday, it was still pitch dark outside and cafes and restaurants were still closed). the area turned out to be quite secluded amoungst industrial buildings. as a female solo traveller, who just undertook a 16h train ride, i felt quite lost in this situation. i wouldnt recommend this place to anyone looking for a good rest and experience in mumbai.