FabHotel Surya Grand I

Fab hotels is a well know brand and hence we decided to book with fab, but in this case we booked hotel surya grand in vijaywada through fab hotels . it was unfortunate that we got this property where my dad had one of his worst check in and stay expenses. though we had booked for a early check in and same day check out, the early check in was denied by the front desk staff at hotel. though we said we have done online advance payment, they were so rude and there is a way to ask for full payment before check-in. he refused my dad to even enter the property before 11 am, is this the way how to treat your customers. there is man aged 35-40 yrs in the front desk who behaves like a hitler. finally the fab hotel area manger has to be involved to solve the issue for us and the fab area manager was professional and we liked his quick resolution to the issue. but our request to fab is to thoroughly evaluate these type of surya grand type hotels before you could tie up since there was not coordination from fab with them, they did not had our reservation nor advance paid details, they are not professional , my senior citizen dad had his worst stay experience since after giving the room they purpose fully shut down the elevator , they stopped hot water supply and also the tv in the room was not working. since we raised the issue with the fab area manager, they have done all these while giving the room. highly unprofessional approach and a black mark to fab hotels for such tie ups. we trust fab hotels as a brand, request to kindly maintain your image .

Food was excellent and their managers in restaurant were very helpful. due to fast, my wife wanted some different fruits , which were not on table. same was provided promptly without any extra charge. good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

Excellent service provided by the hotel staff. especially the staff from 24/7 where we had our lunch & dinner we had excellent food with an excellent service. me and family really liked the hotel, the rooms were well maintained with comfy beds. will recommend my friends to stay here if they are visiting jaipur.

Very good hotel. located near to railway station, rooms are so clean and well sanitized. staff are very friendly and helpful in all the ways. reception people and manager were available all the time and given very prompt service. will recommend this hotel to everyone.

The location of the hotel is perfect - close to all the attractions i wanted to visit. it saved me a lot of time and hassle.

The staff was very nice and they were very polite..... the room was awesome neat and clean.....every facility was there like at home. i must say everyone please go there....its really nice location and easy to reach. and its in under reasonable price.