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My Experience in this hotel was very good. Thank you to the staf members for your services
The rooms are clean and comfortable. The behaviour of the staffs are too good. If I come again I will definitely want to be a customer again. Thank you.
Very below average hotel Didn't even considered taking a picture of the place I mean I booked the place because of some govt. exam scheduled in the city and the stay was short so if you are looking for a place with somewhat similar intention... Go for it
Book Room Through Cleartrip in well advance Call same day for clarification if you received Booking or not first they told to they don't have booking, call to Cleartrip after calling Cleartrip in five minutes they confirmed it is booked on my name. I reached hotel one day later in morning & check in smoothly.After Checked in tripple Bed room found Room is average After putting Beggage don't have enough space & no proper ventilation in room As it is air conditioning room.They have put used Lienen on Bed after Requesting they have change it as I found Hair Every where on Bed.Booked with Breakfast & dinner so food is with limited option but good in taste.Next day when we have checkout that day we visited golden temple & it is famous Khalsa day we went temple & it was crowded. we went temple5:30 thinking we will come before Breakfast timing.But we completed Puja At 10:45 & after some time got call from day time Manager query to when we are going to checkout.i told if possible pls Extend the stay as we checked in one day later & we have not taken dinner & Breakfast one day.But he same Denied & told guest is waiting & told to come back early.He ready to give room at some reduced amount for extra hour which is equal two third of room rent.we reached 12 clock & & told we will check out.He is told Cleartrip is not authorised seller of my Hotel i am given you Room that is Like favour for me.So i told if your hotel is not authorised to sell by Cleartrip then you should take legal action against them or you should not me Allow to check in i have gone in some other Hotel.Finally we have checkout at 1 clock He told my spouse to keep Beggage if required but in Bitter mood I same Denied.Over all not a good Experience Day manager/ Contractor should Behave properlywith customer .we not going free to stay if you have issue pls don't Booked room from third party How they can sell your room without your permission.
No toiletries available. Two small bar soap provided. Water clog in bathroom. No proper ventilation in room. No hangers and wardrobe has dust on it as if never cleaned in ages. Bedding is dirty pillows are dirty. No door mat outside bathroom.
Bad experience- just to get freshen up we did early check in. Booked from Mmt where early check in was complementary still they charged 30% extra amount and we had to pay for it. Very bad experience
My overall experience at this hotel was extremely disappointing. The rooms were dirty and lacked proper maintenance. Essential amenities were non-functional: the electricity supply was unreliable, the geyser did not work, and there was a constant risk of electric shock when attempting to use it. Both tubelights and air conditioning units were out of order, leaving nothing operational in the room. Despite multiple complaints to the staff, no effective solutions were provided—they only assured that issues would be resolved, yet nothing changed. I strongly do not recommend this hotel to other travelers due to its poor hygiene standards and lack of responsiveness from the management.
Room is not clean. Sheets are not changed. So many COCKROACHES around. No light, no AC. Shock with geyser. No hot water. No basic hygiene. No room service to change sheets, towels or provide any water.
Rooms image present on their website and other booking portals does not match with actual. When we refused to stay, they refused to refund our advance . Staff was not at all polite, they were like mere pas apka advance nai h me kaha se du, jaha se booking ki h waha se mango. We spoke to customer care they denied. At 11 30 pm with my 2 small kids , I was standing on the road outside the hotel looking for rickshaw. The entire hotel was vacant still they were not courteous enough to offer us upgrade or ay support. If this is the way people behave in customer service, I tell you,your group has a small vision and a very small journey into it. Pathetic service , no gesture, disgusting behavior
The staff was extremely rude and kept arguing for no reason. My booking included breakfast, but they refused to give it. I even paid extra for breakfast, yet they still denied it. The room was also very dirty and not maintained properly. Staying here was a complete waste of money — I’ll never stay here again, and I don’t recommend this hotel to anyone.

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