Rooms are super aesthetic but no cleaning and hygiene maintained by staff bad experience with room service but overall location and the rooms are 08/10 Price worth it for rooms

Extremely Disappointing Experience I rarely write reviews, but this experience compelled me to share my honest feedback so that other guests can make an informed decision. 1. Early Check-in Miscommunication & Overcharging My check-in was scheduled for 25th January (2 rooms). On 24th evening, I called the hotel and clearly informed them that I would arrive early morning on the 25th and would need at least one room to freshen up. I was informed that an early check-in charge of ₹500 would apply. However, upon arrival, the staff demanded ₹1000, stating that no room would be provided otherwise. This sudden change felt unfair and exploitative. 2. Pathetic & Unhygienic Early Check-in Room The room provided for early check-in was in an extremely poor and unhygienic condition. It was clearly already used by someone else and not cleaned at all. When I requested housekeeping, the receptionist bluntly said that cleaning would only be possible after 9:00 AM and that we had to adjust. This is unacceptable for any paying guest. Photos are attached for reference. 3. Same Condition for Second Room After 12 PM After the standard check-in time (12 PM), we expected to receive a clean room for the second booking. Unfortunately, the condition was no different—again unhygienic and poorly maintained. This shows a complete lack of basic housekeeping standards. 4. Extremely Delayed Dinner Service We ordered dinner at 10:20 PM, but it was served at 12:15 AM, almost two hours later. Despite repeated calls to the reception, we kept receiving the same response: “Only 2 minutes… only 5 minutes.” To make matters worse, outside food was not allowed, leaving us with no option but to wait hungry. This level of service is truly pathetic. Overall Experience From misleading charges to unhygienic rooms and extremely poor service, this stay was deeply disappointing. The hotel lacks professionalism, transparency, cleanliness, and basic hospitality ethics. I would strongly not recommend this hotel to anyone unless serious improvements are made in management and service quality.

Worst hotel ever, don't come to this hotel....this is not a hotel exactly but a house turned oyo and one of the worst hotels.I booked from fab hotels they took my money and gave one of the worst facilities. So don't come to this hotel and don't book from fab hotels

Worst behaviour from staff. Immediately cancelled booking after reaching the hotel. Please refrain from booking here for a pleasant stay.

As we spoke yesterday night for the room availability and hot water availability and we told we are checking in early, these people said yes there are rooms please come. Once we reach the location they are charging extra money and no hot water, room is like worse, and the staff behaviour is also bad and so arrogant and he is like if you don’t pay extra 500rs we will not give room, we came to visit just temple as early as possible because we have flight in the noon, because of this person who wanted make more money by giving worst room. My first worst experience in Guwahati. I trusted and came to same Anurag hotel even though our cab driver told he will get a good room near kamakya temple. Please don’t visit this Anurag residency kala pahar, they are not here to serve tourists, instead they want to charge more money by provide bad rooms. This is the honest review writing by standing infront of the hotel.

Rooms were dirty. The wardrobes were smelling. The mattress was an average one used generally in cheap hotels. TV didn’t work for 1.6 days out of 2 days stay. Remote for AC was not given. They didn’t even have an iron board. The window pane in washroom was broken. It was all wet when I checked in. The mirror in washroom was damaged due to leaked AC gas pipe. Tiles were broken. Toiletries were so bad that I thanked myself for bringing my own. Breakfast was not ready until 8:30 AM wherein it should have been ready by 8. For all of above, I was charged 4K per night. If I would have time, I probably would have filed a consumer court case on Fab Hotels for this stay. Room number 312.

Very bad experience... ROOMS WERE VERY DIRTY, dirty bedsheets, pillows.. bathroom was not cleaned properly.. toiletries were not provided before checkin the room. very unhygienic..they don't have lift facility to go at the 4th floor..we booked the terrace rooms but the very next day we were told to shift to another room..The new room was even more dirty.. foul smell was coming from the room.. smells of cigarettes, spots on bedsheets.. not recommended for families..

My stay at this hotel was extremely disappointing. The room condition was far from what was shown on the website. The bed was uncomfortable and poorly maintained. The toilet and bathroom were unclean and not properly sanitized, which made the stay feel very unhygienic. What made things even worse was the price. I was charged much more than the rate displayed online, with no proper explanation for the extra charges. I felt cheated and completely dissatisfied with the service. Overall, the experience was terrible, and I would not recommend this hotel to anyone. They need to improve cleanliness, honesty in pricing, and overall customer service. I will not stay here again.

Very bad hotel room lights not working properly no power backup

This hotel doesn't deserve to get any star. We had the worst experience. The staff the room. The hot water kept on flowing, the tape of the washroom was broken. We got a call at midnight around 4 am from the reception and when we asked them back why they call us at 4 am, they said it was not them it was some other guests who call us at night. It was very disturbing since during 4 am who would call to the room landline number. The room was unhygienic. The bed was broken and the bedsheet was not clean. We had the worst experience ever. Kindly maintain hygeine if you want customers in the near future. Don't make the mistake we made.