Very good service and Nice staff

Extremely Disappointing Stay - A Nightmare Hotel Experience My recent stay was nothing short of a nightmare. From the moment I stepped into the hotel, it was evident that my experience was going to be far from pleasant. The following issues made my stay incredibly frustrating and disappointing, and I strongly believe a refund is warranted. Bad Behavior at Reception: The staff at the reception displayed rude and unprofessional behavior. Instead of providing a warm welcome, I was met with indifference and a complete lack of courtesy. It immediately set the tone for a negative experience. Smelly Room at Entry: As soon as I entered my room, I was hit by a strong unpleasant odor. It was apparent that the room had not been adequately cleaned or aired out, leaving me feeling incredibly uncomfortable and unwelcome. Soiled Linen and Dirty Towels: The linen on the bed was visibly soiled, and the towels provided had dirty and soiled marks on them. It was evident that proper hygiene standards were not being upheld, which is simply unacceptable for any hotel. Messy Washroom with Leaking Taps: The washroom was a complete disaster. The taps were leaking, creating a constant annoyance, and the overall cleanliness was appalling. It appeared as though the washroom had not been properly maintained or cleaned in quite some time. Missing Battery in TV Remote: It may seem like a minor issue, but the missing battery in the TV remote exemplified the lack of attention to detail and negligence on the part of the hotel staff. It's a basic necessity that should have been taken care of before my arrival. Thin Walls and Noise Disturbances: The walls in the hotel were paper-thin, allowing for excessive noise transfer from the adjacent room. I could hear every conversation, making it impossible to relax or get a good night's sleep. To make matters worse, there were girls crying in the adjoining room, which added to my discomfort and made the stay even more unbearable. No Breakfast Served and Unanswered Calls: Despite being advertised as having breakfast included, no breakfast was provided during my stay. Additionally, when I attempted to contact the reception to address my concerns, my calls went unanswered, leaving me feeling completely ignored and frustrated. In summary, my experience at [Hotel Name] was nothing short of a nightmare. The combination of bad behavior at reception, a smelly and unclean room, soiled linen and dirty towels, a messy washroom, missing TV remote battery, thin walls, noise disturbances, the lack of breakfast, and unanswered calls to reception made my stay incredibly unpleasant. I strongly believe that a refund is necessary, as this hotel failed to provide even the most basic level of comfort and service expected from an establishment in the hospitality industry

Room was dirty and they refuse to give anything in breakfast, i had already paid for breakfast on make my trip. Worst experience

Honest Review – A Disappointing Experience This has been, without a doubt, the worst hotel experience I’ve had so far. We had to urgently book a hotel due to an appointment elsewhere, and this property was locked in at the last moment. Our first mistake was paying for in advance without checking the room. The room provided was extremely cramped and uncomfortable. The condition of the room was unacceptable: Seepage on the walls Poorly maintained bathroom Overall lack of cleanliness and upkeep The staff service was unprofessional and apathetic, and made the experience even worse. To be fair, the food was decent but the tea was one of the worst I’ve ever had. Strong Recommendation: We had booked this property in an emergency but to anyone reading this: Even in an emergency, avoid this hotel. Delay your plans, pay extra elsewhere, but do not check in here unless you want to severely compromise on comfort, cleanliness, and basic service quality.

This is one of the worst hotel in delhi. Also fab hotel is doing fraud by providing these kind of hotels to customers after hefty charges of Rs. 2000/- per room. I booked multiple rooms for my guests who are visiting for family function and I feel so embarrassed after visiting the hotel. While booking this hotel, it is showing decent rooms, with double bed, large washroom, basic amenities etc but actually once we reach at hotel, rooms are so small and shady, full of foul smell, old bed sheets with bug bites, room walls are in very bad condition, toilets are awful and flush is not working, ACs are not working. Then I raised this issue to fab hotel and share video to customer care, they told me that in video room is similar what it was shown on website. They were all involve in this fraud, I got so pissed off after all this things in front of my guests, it was so disrespectful at that moment. Fab hotels is fraud, I paid Rs. 1500/- in advance, initially they told me that they will provide another fab hotel but later they deny and forced us to pay remaining balance even I told them that we will not stay at this worst place. They didn’t return my money after this fraud. So beware, don’t book this hotel by any website or app. Read reviews while booking.

Unfortunately, the experience was far from satisfactory. Upon arrival at 11AM, we were unexpectedly charged an additional INR 600 for early check-in. Moreover, the lack of information and unresponsiveness from the hotel staff regarding its location was frustrating. The absence of a restaurant facility and the difficulty in finding nearby dining options for breakfast and lunch further added to the inconvenience. The quality of the amenities, such as the non-functioning geyser and TV, along with the dismal state of the bathrooms, left much to be desired. Considering the high charges, the room fell short of expectations, which greatly impacted my overall trip experience. The delayed response time from the staff, with a minimum wait of 15 minutes upon calling, only aggravated the situation. Regrettably, I will not be considering another visit here in the future

The rooms were very small like any typical Oyo , didn’t expected such kind of services at this good location . They have delux and premium room , when I asked the helper if he can help with any better room as the one alotted was looking very shady , untidy , size of a matchbox! He said then go for premium room which was double the price (Offline they mentioned delux -2k , premium 4K with no meals ) . We already had paid by that time and had no other choice then. The quilt was dirty and room was very small. Outside food not allowed and kitchen also closed at night however on arguing he said “ok manga Lena bahar se” like he is doing big favour!

Oh, what a delightful experience I had booking this hotel through Fab Hotels! I simply adored the fact that I couldn't check in early, despite my best efforts. The agent who booked my room must have been a real genius, booking it for the night before my arrival. How clever! When I tried to reason with the receptionist, he decided to put on a show for me. He started yelling and arguing, even calling in the Fab hotel team to witness the spectacle. I just wanted to stay for a few hours, as I had requested when booking, but apparently that was too much to ask for. The receptionist was so unbothered by my plight, throwing tantrums like a true professional. What a charming display of customer service! This hotel truly deserves an award for the worst staff and the worst service I have ever encountered. Bravo

⭐ 2/5 – Disappointing Experience I stayed at this hotel recently and was quite disappointed. The TV in the room wasn’t working at all. The Wi-Fi was also not working, which made it very difficult to stay connected or get any work done. Despite informing the staff multiple times, no proper solution was provided. These are basic amenities that any hotel should offer without issues. Would not recommend staying here unless these problems are fixed.

This place was terrible, I stayed here in January, they made us wait for 2 hrs for check in,, that's pathetic. Now, comes Hotel Staffs,, the lady at reception that day was horrible, she lacks knowledge and hospitality attitude. I had booked the room from the hotel's official website, even then she was asking to pay.. The room was stingy, the washroom was not even clean, pillows and sheets were stained, and the blanket had foul smell. Now the worst experience was on the morning of check out.. The receptionist called for check out at 10AM. Upon asking for a slight delayed check out, she started asking for extra charges of 1200 INR (half of total booking charges).. In one sentence "THEY LOOT THE VISITORS"