Without doubt one of the favorite hotels I stayed during my time in Ooty! Upon arrival we were warmly welcomed by the staff and general manager MR. SATHISH R. & supervisor MR. JENIL JOSEPH was extremely friendly, and deserves a very special thanks. We had two great evenings here, which obviously also added up to the experience. During our stay in Ooty, (13th to 15th of July 2018) at the time of check-out, we've forgotten our towel in the Cottage room. After reaching at Coimbatore, when I found that I've forgotten my towel in Fabhotel Vinu Valley Resorts, immediately I called to supervisor MR. JENIL JOSEPH and he asked me to send my complete residential address to him and suggested me to speak with manager MR. SATHISH R., I spoke to him and both of the guys ensured me that they are going to dispatch this towel by courier. On 17th of July 2018, they pushed that courier from Ooty and updated me over whatsapp with the pics of packed parcel along with courier receipt. On 18th of July 2018, when I reached at home, just after two days on 20th of July 2018, I've received courier at my door step. Their quick response is really really very much appreciable. Note, this is not a 4/5-star hotel or so, but the atmosphere is so special that it really felt like home to me. All respect for the general manager MR. SATHISH R. & supervisor MR. JENIL JOSEPH who does a great job here; a true benchmark of excellent hospitality! Once again, I would like to thankful to manager MR. SATHISH R. & supervisor MR. JENIL JOSEPH. May God bless of them and Fabhotel group too. All the very best, keep the spirit up. Best wishes. ????????

The location was fine but there were not resturants nearby . The food of your resturant lacked taste and flavour

Beautiful interior design . Lovey designed room ; good food and great service and staff.

Pros: The property is new. The rooms are nicely designed and clean. The place is calm and a couple of Kms away from the city. The staffs are courteous. Cons: The food options needs to be terribly improved. Over 3 days of stay in the hotel the complimentary breakfast served was only idlis, chutney, sambar and Semiya Upma and coffee or tea (on additional request we were served 2 dosas, toast and omlet). The law of diminishing marginal utility took effect by the third day in us and I'm not gonna have idlis for a fortnight atleast. The panner butter masala that we ordered from the A€ la carte menu was bad too and we ended up wasting more than half of what we were served. The room was not attending for cleaning even once in entire 3 days of stay. It dint not matter to us as we dont like messing up the room. But from the experience of traveling often, in most hotels the rooms are cleaned, the sheet made and the towels changed atleast once in two days over a long stay. Approach road to the hotel (a few meters) will give you a bit of off roading experience. Over all it is a nice place to stay if you are not expecting too much in terms of in house recreational activities and great food.

Positive : Room was neat and clean. Toilet was very clean with 24 hrs hot water. Breakfast was good but for our three days stay idli, sambar was the default menu. Staff have been very attentive and helpful. Since this is a new hotel supervisors were concerned about the cleanliness of room (if you have kids, be alert). Negative : After reading lots of reviews I booked this hotel, all reviewers concerned about the location of the hotel which is well outside the main place which I did not took seriously. Location is a big minus as it is 3kms away from the main and road leading to the hotel is very steep, narrow and bad. If you have a own transportation then this will not be a major concern. Every time when I stepped out I needed to spend 200 rs for an auto, lastly I rented a bike for commute and 600 rs per day for 3 days was spent in addition. Restaurant in the hotel will provide you only the free breakfast and for all others you need to go outside and again it was very hectic to ride from hotel to main area and back. Recommended for the cleanliness of the rooms and calm atmosphere, would not recommend for the location. For me only once and will not go back.

What was good-During check-in, I saw one bigger room available. asked about it and got a free upgrade to larger room with a balcony. Had Wifi Got idli, bread jam and semiya upma for Complimentary breakfast... Had geyser in the room which was convenient They agreed to park my car on the front side. What was bad- Location, location...Google map took us to an incorrect location. later was routed to the correct address by local people.. The road was pathetic...just big stones (road washed away in rain) and not a proper road up to near and then steep one-way road... I wouldn't recommend this hotel just for this road condition The bedspread on the bed was not clean so I asked to change...the towels were wet, intercom doesnt work..had to walk to reception for anything... I went in Jan just after the New Year.. The room was very cold..colder than outside temperature 15'C ...no heater. During check-in we were asked to show proof of marriage... they asked for MC..never had this problem in any hotels...good I had one photo with mala and they accepted it..they said its FabHotel's policy and they have to check it. Will not recommend FabHotel again.. Low ratings just for the location, check-in and facilities

It is not a good place to stay at all.. No basic facilities Very unhygienic food Dirty bedsheets and towel Serving breakfast in plastic plate in a very unhygienic manner

When Fab is promoting a property first understand how the property is designed and how the rooms are placed in the property and which floor has what type of rooms. This os very important when a group of families trying to book the same property. The Anurag from fab marketing side doesn't have any understanding on tbe property and property management doesn't know who is talking and booking on behalf of Fab, its total mess and runied our vacation with your stupid room allocations. I don't want to give any stars ⭐ to this kind of service and hotels.

Very bad experience. I will not suggest those coming with family (esp with kids). Uncooperative owner, if u do not obey his terms he will cancel ur booking. Fab hotel customer care helpline also very Uncooperative. No room heater, always hot water problem, backside full of garbage, hair dryer not working. Nobody at reception, Only a single staff, we have to call him each time at reception. Poor service. Difficult road to reach, parking problem. Far from main road.

Just avoid booking this else you will spoil your holiday. They are very unprofessional. I second all the bad reviews given by people before me on this thread. Interestingly even after repeated bad reviews and commitment from the management to look into the matter since 2018 nothing has changed here. Everything is on the whims and fancies of the staff. Given below are some pointers:- rooms do not have a standard arrangement. Some deluxe rooms have a kettle the other doesn't even have a proper bed, let alone the kettle. It has iron cots. - cockroaches in the tea flask- we had ordered separate milk with black tea. They gave us milk which had gone off. It was sour milk. This was our morning tea. - complimentary breakfast has only idli which repeats itself everyday. - tea is served in dirty broken mugs. - we had to leave for Conoor early morning for which we had asked the hotel to book a cab for 9.30. No cab arrived till. No one followed up, no infirmation. No handover to the new person after change of duty. Finallyafter lot of uncomfortable exchabge of words we got a cab after one hour. Very dissatisfied and disappointed! Our last lap of holiday sucked.