Very comfortable and cosy hotel

Your staff were well trained, helpful & friendly. The hotel exceeded our expectations.

Without doubt one of the favorite hotels I stayed during my time in Ooty! Upon arrival we were warmly welcomed by the staff and general manager MR. SATHISH R. & supervisor MR. JENIL JOSEPH was extremely friendly, and deserves a very special thanks. We had two great evenings here, which obviously also added up to the experience. During our stay in Ooty, (13th to 15th of July 2018) at the time of check-out, we've forgotten our towel in the Cottage room. After reaching at Coimbatore, when I found that I've forgotten my towel in Fabhotel Vinu Valley Resorts, immediately I called to supervisor MR. JENIL JOSEPH and he asked me to send my complete residential address to him and suggested me to speak with manager MR. SATHISH R., I spoke to him and both of the guys ensured me that they are going to dispatch this towel by courier. On 17th of July 2018, they pushed that courier from Ooty and updated me over whatsapp with the pics of packed parcel along with courier receipt. On 18th of July 2018, when I reached at home, just after two days on 20th of July 2018, I've received courier at my door step. Their quick response is really really very much appreciable. Note, this is not a 4/5-star hotel or so, but the atmosphere is so special that it really felt like home to me. All respect for the general manager MR. SATHISH R. & supervisor MR. JENIL JOSEPH who does a great job here; a true benchmark of excellent hospitality! Once again, I would like to thankful to manager MR. SATHISH R. & supervisor MR. JENIL JOSEPH. May God bless of them and Fabhotel group too. All the very best, keep the spirit up. Best wishes. ????????

Beautiful interior design . Lovey designed room ; good food and great service and staff.

The staff are very kind, help.

Accommodation stay in Fab hotel vino valley was neat and clean.Customer service is average but in the property (Aravind) they will treat the customers with the utmost care and it is good, Family ,children, and old age people can feel safe and secure. Breakfast was complementary. It was good but it will be great if they had more options in the menu other than mini Tiffin. Night we ordered food in fab inn . Overall food quality should be one concern. Biriyani and other non veg items is bad. kindly look on it Thanks, Ashwin Kumar L.

What was good-During check-in, I saw one bigger room available. asked about it and got a free upgrade to larger room with a balcony. Had Wifi Got idli, bread jam and semiya upma for Complimentary breakfast... Had geyser in the room which was convenient They agreed to park my car on the front side. What was bad- Location, location...Google map took us to an incorrect location. later was routed to the correct address by local people.. The road was pathetic...just big stones (road washed away in rain) and not a proper road up to near and then steep one-way road... I wouldn't recommend this hotel just for this road condition The bedspread on the bed was not clean so I asked to change...the towels were wet, intercom doesnt work..had to walk to reception for anything... I went in Jan just after the New Year.. The room was very cold..colder than outside temperature 15'C ...no heater. During check-in we were asked to show proof of marriage... they asked for MC..never had this problem in any hotels...good I had one photo with mala and they accepted it..they said its FabHotel's policy and they have to check it. Will not recommend FabHotel again.. Low ratings just for the location, check-in and facilities

When Fab is promoting a property first understand how the property is designed and how the rooms are placed in the property and which floor has what type of rooms. This os very important when a group of families trying to book the same property. The Anurag from fab marketing side doesn't have any understanding on tbe property and property management doesn't know who is talking and booking on behalf of Fab, its total mess and runied our vacation with your stupid room allocations. I don't want to give any stars ⭐ to this kind of service and hotels.

Very bad experience. I will not suggest those coming with family (esp with kids). Uncooperative owner, if u do not obey his terms he will cancel ur booking. Fab hotel customer care helpline also very Uncooperative. No room heater, always hot water problem, backside full of garbage, hair dryer not working. Nobody at reception, Only a single staff, we have to call him each time at reception. Poor service. Difficult road to reach, parking problem. Far from main road.