Without doubt one of the favorite hotels I stayed during my time in Ooty! Upon arrival we were warmly welcomed by the staff and general manager MR. SATHISH R. & supervisor MR. JENIL JOSEPH was extremely friendly, and deserves a very special thanks. We had two great evenings here, which obviously also added up to the experience. During our stay in Ooty, (13th to 15th of July 2018) at the time of check-out, we've forgotten our towel in the Cottage room. After reaching at Coimbatore, when I found that I've forgotten my towel in Fabhotel Vinu Valley Resorts, immediately I called to supervisor MR. JENIL JOSEPH and he asked me to send my complete residential address to him and suggested me to speak with manager MR. SATHISH R., I spoke to him and both of the guys ensured me that they are going to dispatch this towel by courier. On 17th of July 2018, they pushed that courier from Ooty and updated me over whatsapp with the pics of packed parcel along with courier receipt. On 18th of July 2018, when I reached at home, just after two days on 20th of July 2018, I've received courier at my door step. Their quick response is really really very much appreciable. Note, this is not a 4/5-star hotel or so, but the atmosphere is so special that it really felt like home to me. All respect for the general manager MR. SATHISH R. & supervisor MR. JENIL JOSEPH who does a great job here; a true benchmark of excellent hospitality! Once again, I would like to thankful to manager MR. SATHISH R. & supervisor MR. JENIL JOSEPH. May God bless of them and Fabhotel group too. All the very best, keep the spirit up. Best wishes. ????????

Pros: The property is new. The rooms are nicely designed and clean. The place is calm and a couple of Kms away from the city. The staffs are courteous. Cons: The food options needs to be terribly improved. Over 3 days of stay in the hotel the complimentary breakfast served was only idlis, chutney, sambar and Semiya Upma and coffee or tea (on additional request we were served 2 dosas, toast and omlet). The law of diminishing marginal utility took effect by the third day in us and I'm not gonna have idlis for a fortnight atleast. The panner butter masala that we ordered from the A€ la carte menu was bad too and we ended up wasting more than half of what we were served. The room was not attending for cleaning even once in entire 3 days of stay. It dint not matter to us as we dont like messing up the room. But from the experience of traveling often, in most hotels the rooms are cleaned, the sheet made and the towels changed atleast once in two days over a long stay. Approach road to the hotel (a few meters) will give you a bit of off roading experience. Over all it is a nice place to stay if you are not expecting too much in terms of in house recreational activities and great food.

Positive : Room was neat and clean. Toilet was very clean with 24 hrs hot water. Breakfast was good but for our three days stay idli, sambar was the default menu. Staff have been very attentive and helpful. Since this is a new hotel supervisors were concerned about the cleanliness of room (if you have kids, be alert). Negative : After reading lots of reviews I booked this hotel, all reviewers concerned about the location of the hotel which is well outside the main place which I did not took seriously. Location is a big minus as it is 3kms away from the main and road leading to the hotel is very steep, narrow and bad. If you have a own transportation then this will not be a major concern. Every time when I stepped out I needed to spend 200 rs for an auto, lastly I rented a bike for commute and 600 rs per day for 3 days was spent in addition. Restaurant in the hotel will provide you only the free breakfast and for all others you need to go outside and again it was very hectic to ride from hotel to main area and back. Recommended for the cleanliness of the rooms and calm atmosphere, would not recommend for the location. For me only once and will not go back.

What was good-During check-in, I saw one bigger room available. asked about it and got a free upgrade to larger room with a balcony. Had Wifi Got idli, bread jam and semiya upma for Complimentary breakfast... Had geyser in the room which was convenient They agreed to park my car on the front side. What was bad- Location, location...Google map took us to an incorrect location. later was routed to the correct address by local people.. The road was pathetic...just big stones (road washed away in rain) and not a proper road up to near and then steep one-way road... I wouldn't recommend this hotel just for this road condition The bedspread on the bed was not clean so I asked to change...the towels were wet, intercom doesnt work..had to walk to reception for anything... I went in Jan just after the New Year.. The room was very cold..colder than outside temperature 15'C ...no heater. During check-in we were asked to show proof of marriage... they asked for MC..never had this problem in any hotels...good I had one photo with mala and they accepted it..they said its FabHotel's policy and they have to check it. Will not recommend FabHotel again.. Low ratings just for the location, check-in and facilities

We stayed for just one day at Fab Vinu Valley Resort in Ooty, booking directly for ₹1800. Honestly, it was not worth the money. The place is shown as a resort, but in reality, the rooms are like villa houses and do not give a resort feel. The approach road is very poor, and even the map shows an incorrect route. The property is also located on a steep slope, making it difficult to access. The cleanliness was very disappointing. Pillows and pillow covers were torn, towels were dirty, and nothing felt fresh. Basic amenities like toothbrush, paste were missing. mugs and glasses provided were not properly cleaned. For breakfast, they charged ₹100 per person but only gave a very small portion — 2 idlis, 1 poori, and 1 dosa — which was not tasty at all. The water also didn’t seem like RO water and tasted more like regular tap water. Even mirror is not in the room. Overall, the stay was uncomfortable, not value for money, and I wouldn’t recommend it.

Just avoid booking this else you will spoil your holiday. They are very unprofessional. I second all the bad reviews given by people before me on this thread. Interestingly even after repeated bad reviews and commitment from the management to look into the matter since 2018 nothing has changed here. Everything is on the whims and fancies of the staff. Given below are some pointers:- rooms do not have a standard arrangement. Some deluxe rooms have a kettle the other doesn't even have a proper bed, let alone the kettle. It has iron cots. - cockroaches in the tea flask- we had ordered separate milk with black tea. They gave us milk which had gone off. It was sour milk. This was our morning tea. - complimentary breakfast has only idli which repeats itself everyday. - tea is served in dirty broken mugs. - we had to leave for Conoor early morning for which we had asked the hotel to book a cab for 9.30. No cab arrived till. No one followed up, no infirmation. No handover to the new person after change of duty. Finallyafter lot of uncomfortable exchabge of words we got a cab after one hour. Very dissatisfied and disappointed! Our last lap of holiday sucked.

I wish I could give negative ratings to this cheap and awful hotel. No wifi, no service, staff lacks experience, tasteless food worst of all the rooms... The bed made alot of noise even with the slightest movement, they even don't have fans or air conditioners. They won't provide you water, and even fresh towels unless you ask them for it. Also the hotel is situated in a horrible horrible place you will have to cross so many narrow and steep slopes with no view, nothing, reaching their was a challenge in itself. I don't know what they ask so much money for... We made our plans at the last minute so we couldn't arrange the toy train tickets, so the manager offered us help saying I will send an employee from the hotel for your tickets which he couldn't get still he asked us to pay him the money which was 10 times the cost of tickets. The ticket fare was 25 Rs for which he asked for 250 Rs. From us.. They are burglars in the name of hoteliers. I would suggest people to rather sleep in the car than to go to stay in this horrendous hotel. That would literally be more comfortable than the Fab hotel vinu valley resorts (ooty).

Most of these reviews look like paid reviews and I fell for them. I searched for the best rated hotel in whole of Ooty and the result shown was Vinu Valley Resorts. Without thinking twice, I go ahead and book the stay for two nights. The major reasons why I booked the room here are the proximity from Tiger Hill view point (As described in their website) and the views from the room's balcony. Only after reaching here I understand that there is no view point at all near by. I even venture out and ask all the locals and the only reply I get is the only view point here is Doddabetta peak and it is 11kms away. The views from the room are non existent. The road condition from the main road to the property is very very poor. The rooms are OKish but nothing as fancy as shown all over the web. The parking is open to sky and the vehicles have to drench in rain the entire night. Complimentary Breakfast contained just Idly and Upma in both the days we stayed. The hotels right next to this property charge you 1200-1500 bucks a night, so i don't understand why you have to pay 3000 here. Definitely not worth the money you pay. Avoid it!

The telephone connection was not working. How could we connect to the reception? TV was not working. When I asked about this to the receptionist he was responding carelessly and rudely as what he can do? Blankets are not clean. Towels are torn and not clean. Except shower nothing was good. We paid for both premium room (for which they charge Rs. 1000 more) and deluxe room. But deluxe room was better than the premium room. Even that deluxe room was not having proper lock to lock the door. Evety time we had to use key to lock the door. No proper mats available at room. Not even a single fan available in rooms. How the wet cloths and wet people can dry themself in such a cool climate? Charges are very high compared to the facilities provided. We booked the hotel room with breakfast. Only two items oothappam and some kind of seviya upma provided which was not even tasty and of good quality. The spoons were also not clean. Waste of money. Next time we would not book this hotel room neither will suggest to others.

One of the worst experience we had, just reached at hotel in morning and what we get to know is that FAB hotels is just booking partner of this hotel and they want more money than our booked amount. So receptionist guy didn’t even let us checked in as he needs 200 bucks more than our booking amount and then extra 500 bucks for early checking and then after that he was not even talking directly, was kept on saying that talk to customer care and resolve it. FAB hotels customer care is also a joke, we tried calling them 28 times but was not able to connect to the team which handles confirmed booking only new reservation we could have reached and every time they disconnect the call. Being left on our own in an unknown city during peak season just for few hundred extra bucks is really a dishonest way of operating. I would recommend to never book with this hotel.