This place is an exact 3.5 stars, The service was incredible. They even gave a guidebook to go places within Ooty. The food was delicious, We ordered pakora was crispy and the best we ever had. They could add some more cleanliness in the bedroom and restaurant.

Its just a calm and cool place. Rest all are for name sake. Poor hygiene at room and bathroom. Hot water was there. No filter water for drinking.Lights are switched off at surroundings during night time. No security.it was noisy as their staff and family cook food at near by kitchen.Complimentary breakfast was average. They suggest to get food stuff online for lunch and dinner.Road to the property is at worst condition. No restaurant or kitchen facilities other than breakfast.We couldn't find a proper responsible person in the property.In short, its an old property with poorly maintained and lost its soul.

Very pathetic service. Even the rooms are not upto the mark and the property is nothing as shown in the images. It doesn't even has stret lights or normal lights around the stay, had to use torch light to roam around. The road leading to this property is very dangerous and has potholes everywhere. It says 3-star hotel but there was no toothbrush, no toothpaste. Only the scenic beauty is worth seeing otherwise it has nothing.

The worst stay ever.the staff is very arrogant.extrely rude and the service is very very poor.They room is filled with dust and there were garbage left behind by the previous guests.they do not provide heater and the hot water is also not available.tje drinking water is from some unknown source. Very dirty linen and extremely poor quality towels.

Location is pathetic, rooms are like dharamshala, doesn't even resembles what they have posted in the site. They don't even refund back our money. FAB HOTELS are biggest SCAMMERS! You will get very good options , economical hotel and with good views. Totally disappointed with the overall experience.

Absolutely Horrendous Experience – Avoid at All Costs! I don’t normally write reviews, but this place was so appalling I feel obligated to warn others. From the moment I arrived, I regretted booking this homestay. The location is in the middle of nowhere, down a poorly maintained dirt road with no signs – it felt like I was being lured into a horror movie set. The room was a complete disaster. Cracked walls, stained sheets, and a bed that felt like it had been salvaged from a junkyard. There were no proper curtains, just some dingy piece of cloth barely covering the window. Hygiene was nonexistent. The bathroom reeked of mold and sewage, with hair in the drain and grime on every surface. Towels looked like they had been used and never washed. I wouldn’t even walk barefoot inside – it was that filthy. The service was just as pathetic. The staff was rude, dismissive, and acted like guests were a nuisance. There was no sense of hospitality, no willingness to help, and absolutely no professionalism. Honestly, staying here felt more like punishment than a vacation. Do yourself a favor: stay literally anywhere else at even lesser cost. This place should be shut down.

One of the worst experience we had, just reached at hotel in morning and what we get to know is that FAB hotels is just booking partner of this hotel and they want more money than our booked amount. So receptionist guy didn’t even let us checked in as he needs 200 bucks more than our booking amount and then extra 500 bucks for early checking and then after that he was not even talking directly, was kept on saying that talk to customer care and resolve it. FAB hotels customer care is also a joke, we tried calling them 28 times but was not able to connect to the team which handles confirmed booking only new reservation we could have reached and every time they disconnect the call. Being left on our own in an unknown city during peak season just for few hundred extra bucks is really a dishonest way of operating. I would recommend to never book with this hotel.

Terrible experience. They charged us 3300 per day. But the rooms were sub-par, toiletries we had to ask for then only they will provide. As complementary breakfast they had only one item. They didn't even have omelette for breakfast. Bathrooms were stained. Hot water in a hill station like ooty only comes for certain hours. Room heating charges are extra. So all in all. We feel we have paid way way more than the service we received. Absolutely not at all recommended.

I stayed at this hotel 3 days back . One of the worst hotel I have stayed. The rooms were not cleaned and even the bathroom was worst. If there was zero star option , I would definitely given it.

Worst hotel ever.booked for my parents and sister they were tottaly disappointed and the took full payment also eventhough stayed for one day only took twoday payment worst service ever