Very well maintained hotel and rooms. All the staff were very friendly and courteous. We arrived earlier than expected by a few hours and our room was prioritised in terms and we were able to check in early free of charge. This was very helpful and appreciated as we were quite tired after a long flight.

Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

Food was excellent and their managers in restaurant were very helpful. Due to fast, my wife wanted some different fruits , which were not on table. Same was provided promptly without Any extra charge. Good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

Excellent service provided by the hotel staff. Especially the staff from 24/7 where we had our lunch & dinner we had excellent food with an excellent service. Me and family really liked the hotel, the rooms were well maintained with comfy beds. Will recommend my friends to stay here if they are visiting Jaipur.

I booked rooms for 7(seven) day wef from 24/1/25 to 30/1/25 night by depositing Rs 4,000/- in advance although it was mention in the ad that 'no booking fees will be charged'. In reality this hotel name was not in the locality but I have been offered one hotel with very non-spacious rooms which is not similar with the pictures shown in the ad. I have been offered another hotel named 'Arjun Hotel Diamond' which the Uber, Ola and Taxi Drivers were not known the location. Secondly, the receiptionist cannot speak or understand English and this is a very big problem. At the time of checking out the room rent was served to me and no adjustment for the advanced payment can be done and this is what the receiptionist answer my question about the adjustment of the advance payment-"talk to the company, we cannot do anything from this hotel" he said,oooooh where did the advanced payment fly away? Thirdly, the walls and floor of the rooms which we were occupying for the two nights were so dusty and finally I have decided to shortened my booking period and shifted to another hotel which was clean, cozy,spacious and good service rendered to us. This Hotel was located in the area where there is a place for dumping of domestic wastes which were the feeding point for stray dogs and cows and I WILL NEVER EVER WILL ACCOMODATE AGAIN.

0 Stars – Worst Hotel Experience Ever I paid the full amount in advance and informed the staff early in the morning that I’d be arriving late. When I finally checked in late at night, exhausted, they used that against me—knowing I had no other place to go. Instead of a proper room, they gave me a filthy store room. The bathroom was disgusting, the mattress was uncomfortable, and the bedsheet looked like it hadn’t been washed in weeks. I’ve never felt so cheated and helpless. This is how they treat prepaid guests? It’s disgraceful. I would genuinely recommend sleeping on a footpath rather than booking this hotel—it would be cleaner, safer, and far more dignified. Avoid this place completely if you care about your money, sleep, or hygeine. Before replying to the review what would be expected in 1000 rs, I got that prize because I am a platinum agoda customer,

Rooms are not clean, the AC doesn't work, room service is very slow. Very poor facilities as compared to the charge per night that they take.Rather than relaxing it becomes exhausting. Please never go here. The staff is rude and laughs when you tell them your problems. The bed is unclean and had stains on it. The AC can only work at 29 temperature then what's the point? I also want to point out one more thing, they asked us bill or without bill? Because if you take bill charges will be extra, around 1456 per room, still we agreed because we wanted the bill. They said they would give when we check out but when we checked out they said computer printer not working they cannot give the bill. We forcefully asked them to write it on a random piece of paper and took it.

Horrible experience....rooms are full of bug and cockroaches, AC is for show only.. non-working...bad behaviour of staffs...they even don't take the luggage down at the time of checkout...I will recommend not to book this one, there are a lot better options available. & Mark my words THIS IS NOT A 3STAR HOTEL AS IT IS LISTED.

The room is very unhygienic... It was a premium room with lots of cockroaches in the washroom, on the toilet seat. Broken washbasin. No soap, no shampoo, no cattle... No room service, Cook was on leave, so no food, not even tea.. lift is out of order. And the best thing is that we cannot order food from outside as outside food is not allowed..

Horrible experience....rooms are full of bug and cockroaches, AC is for show only.. non-working...bad behaviour of staffs...they even don't take the luggage down at the time of checkout...I will recommend not to book this one, there are a lot better options available.