Great experience excellent staff behaviour comfortable room I have very nice day in hotel Shagun banquet

My stay at this hotel was very comfortable. The staff were very much helpful. Even food was great

Staff are cordial but the room alloted stenched a lot specially morning time. Geyser not working and panel of window was also broken and waiting to fall.

I prefer not to book this hotel. They are scamer, I did my online booking 4 days before my arrival and paid almost 50 % rs/- When I reached to the hotel they told me there is no bedroom available and they sold it in black. But I had all my reservations and I requested politely but they just ignored and said look for other. Even they are doing it with other clients also. But I had a knowing person in delhi police and when he talked with them they provide me the room. They had available room but they want to sale it in black and doing stupid act unnecessarily. Lol

I had to leave the hotel in 5 minutes as it is not a place to be with family. It is a worst hotel. It should be wiped out from website. I had made full payment for two days still I left this worst place

Waited for 4 hours to get hot water for bath. Than changed a room than there is also no availability of hot water.

Very bad experience.staff behaviour is not good.gyser not working.door locking problem

I would never book fab hotels and not recommend anyone. I had booked Via la Serene hotel but they shifted our stay at the last moment due to their internal conflicts, to Hotel dream palace which was the worst place as per their requirements mentioned in the hotel while booking online. Didn't get any of the basic amenities, there was just a bed to rest actually and the staff was rude too. Finding location was difficult as well. Bad service. First and last booking from fab hotels. Their was all the amenities including dining while booking from make my trip. Nothing was fulfilling after reaching the hotel. It's a scam I guess.

Both me and my friend (females) faced a very negative experience from the moment we entered this hotel. The representative at the reception told us there is no one to assist to carry our bags. Then we had to drag our luggage and enter the place. The hotel representative was quite rude and tore off our aadhaar photopies rudely when we just told him to discard it due to our personal information. Later on this same person gave us a different room number that was already occupied by some other customer. We both felt very unsafe and uncomfortable due to all this. When we entered the room.. it was quite shabby and the washroom was very dirty with water logging in the toilet pot . We immediately left this place after this horrible experience. Never visit this place, it felt quite unsafe and would never recommend it to anyone.

Worst experience...we have books hotel 3 days before but we didn't allow to chek in as there was no room available...and we got dirty room at 6 pm..treble room. Staff is bad manner..lift not working bathroom was broken