Very good

Staff were all very helpful. Food was great! Room was very clean and comfortable. Very luxiorous hotel. Highly recommend

Staff knows the customer service, It is always a great experience, Breakfast is amazing

After some issues aftet first arriving, the manager when out of his way to make it up to us.

This was my second time staying at this hotel. I would highly recommend it. The service from the staff was excellent and the facilities and breakfast were also great. I would stay here again!

From the moment i arrived till check out, all the staff were fantastic.

We were women travellers,the place is very safe,and staff and service is extremely good.

The room was always absolutely clean, and the housekeeping staff was always smiling and always kind when coming to my room. Staff at the reception was kind and really helpful. They were able to solve all our problems, from ordering a pizza until booking airplane tickets. The hotel also offer a good service in its travel desk.

Strongly Disappointed Would Not Recommend No Way to Contact for Early Check-In: There is absolutely no way to reach the hotel in advance to check about early check-in. When you arrive early, youre left with no choice but to pay whatever they demand. I reached at 6 AM and was asked to pay 1000 for early check-in, eventually negotiating it down to 800, which felt unfair and exploitative. Unbearable Smoke Smell: The entire floor reeks of smoke. If you have children or are sensitive to smoke, you simply cannot step out of your room comfortably. Dirty Screens: The window screens were filthy and covered in dust, clearly not washed or maintained for a long time. Unfriendly Staff: The hotel staff are not at all friendly or welcoming. Since I booked through a website offer, they treated us like we were staying for free and looked down on us, which was humiliating. Misleading Free Breakfast: The so-called free breakfast is a sham. They take you to a restaurant on the ground floor, ask what you want, and then refuse to provide most items as complimentary. For example, ghee dosa (60) and vada (25) were not included. There is no menu or clear standard for what is actually free. Overall, my experience was extremely disappointing and I would not recommend this hotel to anyone.