It was a good and pleasant stay and the staff were also very well mannered

The hotel exceeded our expectations in every single way! The staff were amazing! The room was amazing!

No lift No dental kit provided No shaving kit Not provided Tea coffee and Hit water and kittle No wi fi given Only one towel provided No Television work

Loved it. The hotel is very clean at a good location, with very friendly and professional staff. Great Breakfast and a comfortable bed round off the perfect stay!

Booking through Fab Hotels of the Serviced Apartment is a nightmare. I wanted to change the arrival time and get in touch with the Facility. The phone number given is that of a Call Centre. I contacted on 18th July twice and on 19th, SEVEN TIMES and twice even after I landed in Chennai. It was the same on all occasions - the IVR will say for contacting the Reception dial 6, the reply is, "our team will contact you soon" and disconnected. Even after 9 attempts to contact, nobody from Fab Hotel (perhaps an aggregator) ever replied. I had to manage with the Hotel for early arrival after a discussion. And regarding the Tree Service Apartment, rooms are comfortable, easily accessible and a little off the main roads. Service is satisfactory. NO food is available. When the Attendants bring food or coffee, the rates are exorbitant (compared to the Area and nearby Hotels). General maintenance is Average. The whole experience was awful. I can only give TWO Stars. **

There was no breakfast

Room was stinking

We had booked a couple of rooms for a marriage function, but it turned out to be a horrible experience. There was no proper water supply, which caused a lot of inconvenience for all the guests. Such basic facilities were not managed, leaving us extremely disappointed. Definitely not recommended for staying during important occasion.

1) Poor Service in Canteen: The canteen staff, especially the captain named Prisha, responded rudely when we requested an extra small bowl of coconut chutney. She said in Hindi, "Kitna khayega? 2 plate ka chatni bheja hai na, aur kyun chahiye?" This was very unprofessional and insulting. 2) Cold Food: Food served in the canteen was not warm. We expect at least freshly heated meals during our stay. 3) Misleading Information About Complimentary Food: When we called before booking, we were informed that omelets were complimentary. However, after check-in, we were told omelets are chargeable. Only after raising concern did they provide it complimentary. 4) Room Size: The room was much smaller than expected and not as depicted online. 5) Wi-Fi Issues: The Wi-Fi was not functioning properly, which disrupted our work. 6) False Listing on MakeMyTrip: The listing claimed the availability of a washing machine. However, we found only paid laundry services were offered, which is misleading.