We arrived late at night after a long and exhausting journey, only to be met with one of the worst hotel experiences imaginable. We paid for 2 rooms for 4 adults, yet the manager gave us only one room and expected all of us to adjust. This was completely unacceptable and a clear violation of what we had booked and paid for. The manager was extremely rude, arrogant, and unprofessional. He assured us he would be available throughout the day, but instead shut down the reception, pulled the hotel shutter closed, and disappeared. Getting any assistance was nearly impossible, and whenever he answered the phone, he was dismissive and unhelpful. The room was in a pathetic condition: No telephone/intercom. No towels, soap, or basic washroom amenities. No drinking water, water bottles, or even glasses. Dirty bedsheets and poorly cleaned room. Unhygienic and filthy washroom. The situation became even worse in the morning when the hotel ran out of water completely. There was no water for bathing, washing up, or even basic use. To make matters worse, we had to go out at 5:00 AM searching for drinking water because the hotel couldn't provide even that basic necessity. For a hotel to fail at something as fundamental as providing water to its guests is simply unacceptable. This property should not be listed on any booking platform in its current state. The management seems to have no concern whatsoever for guest comfort, cleanliness, or basic hospitality standards. If MMT, OYO, or FabHotels have any quality control or accountability measures, they should immediately investigate this property and take strict action against both the hotel and its management. This was, without a doubt, the worst hotel experience I have ever had. If there were an option to give zero stars, I would gladly choose it. Save yourself the frustration and avoid this hotel at all costs.

Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

Food was excellent and their managers in restaurant were very helpful in my Hotel. Due to fast, my wife wanted some different fruits , which were not on table. Same was provided promptly without Any extra charge. Good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

Food was excellent and their managers in restaurant were very helpful. Due to fast, my wife wanted some different fruits , which were not on table. Same was provided promptly without Any extra charge. Good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

Front desk people were not so polite. They hesitate to answer properly. No wash room for our driver. That was unexpected.

The room was always absolutely clean, and the housekeeping staff was always smiling and always kind when coming to my room. Staff at the reception was kind and really helpful. They were able to solve all our problems, from ordering a pizza until booking airplane tickets. The hotel also offer a good service in its travel desk.

Excellent service provided by the hotel staff. Especially the staff from 24/7 where we had our lunch & dinner we had excellent food with an excellent service. Me and family really liked the hotel, the rooms were well maintained with comfy beds. Will recommend my friends to stay here if they are visiting Jaipur.

Rooms are not good and they are not cleaning well and building condition is not good with incomplete construction near windows and washrooms are terrible not having locks and water is not going fast at sink area

No power backup. Power cut in early morning 3AM to 6AM. We were forced to freshup in darkness, as we had to catch flight. Terrible experience. Never ever recommend fabhotel to anyone and i will complain to all travel portals to delist. Staff behavior is pathetic. I was forced to bring luggage through stepa from 2nd floor due to no power in lift.