Amazing experience, well behaved staff and awesome view from room

Staff at the restaurant was really friendly. I really liked the hospitality they provided and make our trip more comfortable.

The hotel is beautifully located on the main street. Rooms are super clean and staff is very well behaved. The hotel is absolutely worth staying.

The air conditioning worked perfectly.. and the air was fresh and clean.. even though there are no windows in the room.

Brilliant Hotel, extremely clean, very friendly and courteous staff, big and spacious rooms and bathrooms.

I had a very disappointing experience. Booking room initially showed better rooms but later provided a low-quality one and asked for ₹2,000 extra, leaving me with no other option. The service felt like a scam targeted at tourists. They insisted on taking a review right in front of them, which felt forced. The breakfast was very poor in quality, and they even charged ₹200 for a basic tea. It seems the owner is just trying to extract as much money as possible without offering proper service in return.

Too cheap owner,he canceled our booking just a night before our check in, inspite of written confirmation from fab hotels and goibibo the person didn't allow our check in as he sold our room to someone at some higher prices though we had booked the hotel 2 months in advance with full amount paid, such a mean fellow he didn't even bother that we have come from a long one day journey and he didn't even bother to meet us or take our calls he simply told his staff that he is not going to talk to anyone, I have come to know from goibibo person that he was not even picking their calls also,such kind of persons and property should be highly avoidEd they black mail the tourists in the crowdEd seasons.

I booked the Fab hotel for the first time in my life and definitely would be the last one since I had the worst experience ever. I reached the venue with my wife and the host Ashok Goyal was very rude the entire time. At first he said he won't accept the online booking that we did and then then said that the price is low. I told him that I paid the entire amount Rs 6000 for two nights that was shown on the website but he refused to provide me the room. He refused to talk to the company as well. Then I had a word with the customer care and then the host increased the price to 7500 and still didn't give me the room. He had already taken the offline booking at the higher amount and has no room available for us. Instead of providing me the room he arranged me the room in the Fab hotel mountain view which costed him only Rs 5000 as confirmed by the mountain view host. The hotel was quite low graded which I had to take forcefully considering my family's safety at the tourist place. In this way he makes min Rs.2500 without even hosting us and making fun of the Fab hotels and their customers... Worst experience ever

Very worst experience, Please don't with fabhotel , I booked for dhanulti for 3 days , but I checkout within 5 hours , me and my family didn't get any room immediately and spend one full day in car, and they says they refund my booking amount, but they didn't, it's really really bad experience for me and my family , my children so much irritated, dirty rooms, no AC or fan , so many insects , no proper staff , no mask, bad smell bathroom

Located few kms before reaching Dhanaulti from Mussoorie. You have to check name board as there is no visible hotel building. Around 100m kachha/pakka road from main road. Booked on fabhotel site, pics and facade not actual, too much photoshopped. Interiors are cheap with pvc sheet wall and acp sheet ceiling. Facade shown in sites are view of building from gorge side and not the entrance. Wooden phatta placed on stairs. Poor experience we had on the stay. At time of booking, Fab hotels customer service executive assured that if hotel property differs from what shown in image, we can cancel and get refund. Further, we had senior citizen family member, so we requested to have two rooms on same floorto avoid stairs. But practically, first there was no hotel building entrance, you have to walk to kutcha/pakka road and enter restaurant/reception area which is ground floor, where you have stairs with loosely fitted wooden planks to go down to the rooms. Rooms are in three floors down from the entrance. Raised with fabhotel, we were told to make full payment when checking in and assured will work out option after we send mail with pics, but they outrightly refused later. As if this was not enough, loud music was being played post midnight, people having drinks in open. Requested to lower music but no help. Loud thud sound each time the housekeeping staff used to run on stairs to serve their customers in hurry. The wooden unfinished stairs and the flooring seems not to be of good build. We had a unique pathetic experience with Fab hotels and this property. Extremely poor Fab hotels customer support. Tariff not worth based on actual conditions, website pics etc are misleading. Hotel staff was courteus, that's one was normal. Not recommended. Overall stay was not good.