During my recent trip, I had the pleasure of staying at FABHotel Ambassador and it truly exceeded my expectations in every way. From the efficient and friendly check-in process to the quiet, well-appointed room, everything was designed with the traveler in mind. The room was spotless and equipped with reliable high-speed Wi-Fi. The bed was incredibly comfortable, ensuring I got a restful night’s sleep after long days of travel. The staff were professional, attentive, and genuinely helpful, always ready to assist. One of the highlights of my stay was meeting the owner, who was incredibly friendly and welcoming. Their genuine warmth and personal attention made the experience feel more like staying at a trusted friend’s place than a hotel. It’s clear that their passion for hospitality shines through in every detail. Overall Hotel Ambassador is an ideal choice for business and family travelers seeking comfort, convenience, and impeccable service. I look forward to staying here again on my next visit.

1. Room was extremely claustrophobic, oddly shaped 2. Room didn't have any dustbin 3. The WC didn't have a Jetspray !!!! Never seen a case like this... There was a bidet spray, but did not work because of the seat cover. A jet spray is a basic hygiene requirement for any hotel. 4. No toilet paper roll provided 5. Water provided only when asked. 6. The room key provided was faulty 7. The bathroom didn't have an exhaust, the bath window was quite high to open and close. 8. The room service person was quite helpful, and cordial, however the overall standards of the hotel should improve in terms of basic amenities which need to be provided to customers. 9. The location is quite scary for a single woman to reach, although nothing can be done about this, but please guide the guests to take the safer road to reach the hotel, unlike what Google suggests. 10. Also your auto answering Phone number doesn't give many options, if I need to directly talk to a representative to address my doubts about check-in. 11. The bedsheet from the underside which was tucked in has brownish stains and didn't look very hygienic. 12. Hotel doesn't have a stair 13. The staircase steps are quite steep and weirdly designed. Hope these inputs are taken note of and some improvements are made to the existing setup.

Untidy and dirty room. I got the premium one. Stained pillow covers and bedsheets. The bedsheet was full of hair when I entered. When I called the receptionist, he argued that all the hair are mine. I am almost bald. He replaced the pillow cover and bedsheets. They were more dirty than the previous one. Bedmites to a point it is 3:52 AM and I am contemplating to just get the hell out. Bed is stinking of things that I prefer not to mention but I hope the stain photos gives everyone an idea. The only good thing is the proximity to Sukhna lake. There is constant car noise from the window (Room 104). Cockroach in the toilet Save your money and stay somewhere else.

The Worst Hotel Experience I’ve Ever Had – Avoid at All Costs I've been using Booking.com for almost a decade to find hotels. Until now, I have never written a negative review. As a business owner myself, I know how damaging a bad review can be. But what happened to me at HOTEL AMBASSADOR SUKHNA LAKE CHANDIGARH was outrageous, and people deserve to know the truth. A few days ago, I booked three nights at this hotel in Chandigarh. Let’s start with the location: the hotel sits on a loud, chaotic street that feels more like a filthy alley in Old Delhi than a peaceful getaway. When we arrived, before we were even shown the room, the owner demanded full payment in advance. This has never happened to me in any Indian hotel before. I insisted on seeing the room first. The room was on the 4th floor with no elevator. The hallway stank of cigarettes. The room itself? A complete scam: The room I booked was listed as 17 square meters – the one I got was barely 11. The listing claimed a lake view. That’s a lie. There is no lake view from anywhere in the hotel – only a view of the noisy, grimy street. The bed was described as a Large Double Bed. In reality, it was 140 cm wide – a standard, small double at best. As if that wasn’t enough, the room’s window was made of cheap, paper-thin glass. In cities like Delhi or Mumbai, even budget hotels use thick glass to block street noise. Here, we could hear every horn, every shout, every machine from the workshops outside. It was impossible to rest. While I stood there, visibly unhappy, the hotel manager threatened that he would charge my card through the site if I didn’t pay in cash immediately. I panicked and paid him – a huge mistake. We sat in the room for ten minutes trying to figure out what to do. It was unbearable. Instead of a peaceful lakeview hotel, we were trapped in a noisy dump. I went back downstairs and asked to cancel the reservation. The manager refused, saying it was “already submitted to the system.” I called Booking.com customer service, waited 20 minutes, finally got a rep, explained everything. She spoke to the manager – who flat-out refused to issue a refund. Her only offer was a 10% refund if I could somehow prove the room didn't match the description. Eventually, we threatened to call the police if he didn’t refund the money. Under pressure, he agreed to refund just one night out of three. We had little cash left, so we took the partial refund and left. This was the most disgusting hotel experience I’ve ever had. But beyond that, I want people to know: Booking.com charges hefty fees but does nothing to protect you when shady hotels cheat their guests. This platform failed me completely, and I will never use it again. I will also make it my mission to spread the word that Booking.com is unreliable and unprofessional.

I booked rooms for 7(seven) day wef from 24/1/25 to 30/1/25 night by depositing Rs 4,000/- in advance although it was mention in the ad that 'no booking fees will be charged'. In reality this hotel name was not in the locality but I have been offered one hotel with very non-spacious rooms which is not similar with the pictures shown in the ad. I have been offered another hotel named 'Arjun Hotel Diamond' which the Uber, Ola and Taxi Drivers were not known the location. Secondly, the receiptionist cannot speak or understand English and this is a very big problem. At the time of checking out the room rent was served to me and no adjustment for the advanced payment can be done and this is what the receiptionist answer my question about the adjustment of the advance payment-"talk to the company, we cannot do anything from this hotel" he said,oooooh where did the advanced payment fly away? Thirdly, the walls and floor of the rooms which we were occupying for the two nights were so dusty and finally I have decided to shortened my booking period and shifted to another hotel which was clean, cozy,spacious and good service rendered to us. This Hotel was located in the area where there is a place for dumping of domestic wastes which were the feeding point for stray dogs and cows and I WILL NEVER EVER WILL ACCOMODATE AGAIN.

first learn to smile when any client is coming because they are only helping your hotel grow don’t start making faces even though if they are couples because no one is staying for free so first respect second if you don’t have any kitchen service and we are ordering food you are no one to argue with us sir ek baar mien btado ya aapka order upar nhe bhej skte this is no manners to behave because we have payed if this is your behaviour how will you grow ??? atleast don’t be rude they definitely need to change the boy at reception because he needs to learn all this if anyone goes without booking online they will be like we don’t have any room if we pay online they are like don’t know why they keep on putting the ads online also they charge high if you directly visit the place i think they should be more professional towards thier work rather than thier mismanagement thanks i guess my review will help them to increase thier etiquette level

0 Stars – Worst Hotel Experience Ever I paid the full amount in advance and informed the staff early in the morning that I’d be arriving late. When I finally checked in late at night, exhausted, they used that against me—knowing I had no other place to go. Instead of a proper room, they gave me a filthy store room. The bathroom was disgusting, the mattress was uncomfortable, and the bedsheet looked like it hadn’t been washed in weeks. I’ve never felt so cheated and helpless. This is how they treat prepaid guests? It’s disgraceful. I would genuinely recommend sleeping on a footpath rather than booking this hotel—it would be cleaner, safer, and far more dignified. Avoid this place completely if you care about your money, sleep, or hygeine. Before replying to the review what would be expected in 1000 rs, I got that prize because I am a platinum agoda customer,

Rooms are not clean, the AC doesn't work, room service is very slow. Very poor facilities as compared to the charge per night that they take.Rather than relaxing it becomes exhausting. Please never go here. The staff is rude and laughs when you tell them your problems. The bed is unclean and had stains on it. The AC can only work at 29 temperature then what's the point? I also want to point out one more thing, they asked us bill or without bill? Because if you take bill charges will be extra, around 1456 per room, still we agreed because we wanted the bill. They said they would give when we check out but when we checked out they said computer printer not working they cannot give the bill. We forcefully asked them to write it on a random piece of paper and took it.

These guys are very unprofessional, they send a link in your phone and ask you to share the phone so they fill 5 star ratings from your phone.. I just saw them doing the same so i snatched it away from his hand. When we ask him he says it is what the “Manager” told them to do.. And we also saw the message send by the manager asking for the ratings to be filled 5 star.. The bathrooms are not cleaned and towels are dirty.. Totally disappointed with the services. They don’t have a lift but a guy can help you bringing your luggage up to 2nd floor. Don’t go by the rating because it’s not filled by the person itself.

We have confirmed booking of 3 rooms in this hotel after full payment online, when we reached to this hotel around 11:30 PM, fully tired along with 3 small kids and one senior citizen after driving thorough out the day from manali to Zirakpur. The receptionist told me no room is available and he told me that it is my fault that before booking rooms i have not called him. After half an hour he told me he has rooms but he will charge almost triple. Receptionist is very rude and greedy. We have returned from there and raised complaint on booking website then booking website provided other property.