Not value for money because per day they have collected 2000 from me so not value for money

I had a wonderful stay it this hotel

Food not available as no kitchen in the property

I am writing to express my dissatisfaction with my recent experience related to my stay at your hotel. I tried calling the phone number provided in the reservation confirmation email to obtain the hotel’s location. Unfortunately, there was no option to address existing reservations. I had to select “new reservations” just to speak to someone and ask for the address. During this process, my call was disconnected three times. On the fourth attempt, I was kept on hold for nearly 40 minutes, after which I had to disconnect myself. This level of support is extremely frustrating and unacceptable. Additionally, upon arriving at the hotel, I noticed that the bedsheets in the room were not clean. This raised serious concerns about hygiene and overall housekeeping standards. I expect better customer service and cleanliness, especially after making a confirmed reservation. I request that you look into these issues seriously and take corrective action to ensure such experiences are not repeated.

Do not go by the image you see. Proximity to the Metro is only the plus point. I had reserved a room the evening before my stay through FabHotels by calling the property and requested for early check-in. The representative said, it is possible and I booked. When I reached the property, I was asked to pay Rs. 600 extra for early check-in. I called the customer service (my biggest regret) and tried explaining the issue and she was not at all helpful and unprofessional. The only answer I got was “there is nothing I can do, you will have to pay”. After a lot of back and forth, the gentleman at the hotel reception, waived off the charges. Coming to the room, the room was small and had an odour. Nothing like it is on the website. So please do not go by the image. The rooms are worth half the price. I got to know that they have allocated some rooms to FabHotels which are not at all worth the price. They have better ones kept for other platforms and direct booking. If you still want to book the place, I WOULD HIGHLY SUGGEST TO CALL NESTLAY ROOMS DIRECTLY OR USE OTHER PLATFORMS.

FAB Hotel is a fake company. When you book a hotel on their website, their customer service officers will call you and force you to pay in advance. Since the rules and regulations of FAB Hotel Management and the hotels attached to them are different, we will have arguments with the hotel reception officials. The hotel we were staying at, Sri Krishna Residency, Nanganallur, had no lights, phones, or TVs working throughout the night. Only hot water came in the bathroom for a whole day, normal water didn't come the whole day we stayed. Despite contacting FAB Hotel customer service 42 times regarding all these issues, they have not spoken to us. Instead, they are working on new room bookings and forcing us to pay the deposit.

You can never get fooled than booking this hotel. Absolutely below 1000 rs hotel sold at 2500 online .. it’s not a hotel it’s like a hostel. it may be good for bulk bookings like marriage group with low cost

I selected this hotel for a reason, but my experience was disappointing. One clear suggestion from my side: do not choose this hotel for a family stay. It may be manageable if you are alone and have no other option. The front desk staffs behaviour was not up to the expected standard, and the hospitality support was very poor. No one even came to show us the room. Basic amenities were not provided unless we asked repeatedlysoap and the toiletry kit were given only after requesting, and the same happened with the water bottles. I had booked the package including breakfast, lunch, and dinner. However, the service was not appropriate for three guests. Initially, they served only one plate for all three of us and asked us to share. Even after explaining that we had booked for a family, they provided proper service only after repeated requests. Lunch was similar. For dinner, they asked our food preference, but after we shared it, they served only three chapatis and one paneer gravy for three guests. Again, they provided additional food only after we asked. Overall, it was not a good experience, and I would not recommend this hotel for families.

Avoid this place! This place has numerous issues. Firstly, the beds, towels and linens haven’t been changed for more than 5-6 years I guess. They all are dirty, worn out and have a stain even when they are newly changed. The AC setup is probably more than 10 years old and never worked properly. The floors don’t even get mopped for new guests and have stains on them. The rooms have cockroaches running around everywhere. No proper lighting, TV didn’t work and no towels were provided in the bathroom. The staff is decent and they did what we requested however the management is letting customers down by running this place like a highway motel. The infrastructure is outdated and would request the management to take a good look at themselves before they let customers stay in this god forsaken hotel. Extremely poor experience being here and checked out a day before to go to a different hotel though I’m losing money. If not for the location close to the airport this place would be deemed uninhabitable by public.