Great stay! Rooms were clean, staff was polite, and check-in was smooth. Totally worth the price.

I have a great experience i can stay again and give reference to all my friends and family

my stay was outstanding. great experience at dream livings . staff is very courtesy. food was delicious . Mr. anand who managed the hotel is very good person .Thanks

excellent property . well connected with all place at delhi .

Room was in good condition all electrical equipment are working. Hotel staff was very helpful

Dear Customer Service,I am writing to formally complain about my booking experience at FabHotel Golden Eye Inn Nehru Place Market, New Delhi, for Order ID: 171-9998715-7201954 (Booking ID: NH11191441367000).My booking was confirmed for check-in at 12:00 PM on 5th November, but I arrived at the property at 9:30 AM and was asked to wait for arrangements.Despite sending my IDs and booking details in advance through WhatsApp, I was informed at noon that a hardcopy of my Aadhaar card was mandatory for check-in.This requirement was not communicated earlier; had I known, I could have arranged a hardcopy from a nearby cybercafe. I had the original PDF and DigiLocker government-approved Aadhaar, which is accepted at airports and railway stations, yet the property did not accept it.The reception staff were unresponsive and did not assist during my wait, and my calls to your customer service went unanswered for 15 minutes.Many other guests checked in using digital documents and WhatsApp photos, but my check-in was refused without a hardcopy.After spending three hours waiting, I was told by your agent that refund is only possible if MakeMyTrip approves it.The entire experience was stressful, time-consuming, and disappointing, especially as rooms were not available despite prior online bookings. Offline walk-ins were also being accepted, creating chaos and privacy concerns.Therefore, I request:A full refund for my booking due to denial of check-in and lack of proper communication or support.Necessary action against the property for their irresponsible behavior, inconsistent document acceptance, and poor customer service.Clear guidelines to be provided for future customers regarding acceptable forms of ID (including DigiLocker and PDFs for Aadhaar).I hope you treat my complaint seriously and process my refund promptly. Please respond at the earliest.Regards, Mohammad Asad Order ID: 171-9998715-7201954 FabHotel Golden Eye Inn Nehru Place Market, New Delhi

Staff is not good in behaviour also tv is not working and toilet is not clean overall room was mess.

Cockroaches in room, No toiletries provided even after asking. Pungent smell from Bathroom.

I have never stayed in a hotel worse than this in my entire life.The food quality was poor, the room was even worse, and the washroom was the worst of all.

Worst service I have experienced in my life. Room phone was not working, When I asked them to fix it, they gave me a mobile number and said call on this number and maximum time the phone was busy. In website it shows restaurant in hotel but there was no restaurant, whatever I ordered they bring from outside and it took too much time. In the morning I ordered breakfast but they refused because it was raining so they couldn’t bring the food. No water bottle in the room, when I asked for water they bring an open bottle filled with their own water. No towel and no toiletries in bathroom. They said all towels are in the laundry. I don’t know what kind of hotel is that. I will never book any hotel with fabhotel again.