This review has been a much delayed one .\n\nI vistited coimbatore in May. I was actually travelling from kerala via intercity express with my wife n 15 month old baby. The journey though wasn't long was definitely exhausting with a little child and i had called the Hotel earlier asking them for a pickup from coimbatore station to the Hotel at Rs250 cost.\n\nAs i was unable to connect with the hotel team before my train reached the station and the hotel ppl couldn't get through me ,the hotel taxi went for another pick up. Now on landing I heard this from the front office and was extremely upset , within few mins the hotel said they are arranging a quick-fix to the problem and asked me to wait.\n\nAnnoyed i waited and within 20 mins i got a call for a pick up from the station and stepped into a lovely neat car whose driver seemed extremely polished. Later on talking to the driver, i realised that he wasn't a driver but the MD's son, The GM of the hotel Mr.Dinesh .\n\nLater on our way back to the hotel, we asked Mr.Dinesh where we could buy a few things for the baby like diapers / formula etc. He immediately took us to a Nilgiri store. We spent half -an-hour there and finally reached the hotel exhausted. \n\nAs soon as we reached the hotel the staff rushed to help us with the luggage, the formalities etc..Now when i was about to pay the Hotel reception Rs250 for the drop, they refused to accept the money as was instructed to them by Mr.Dinesh .We were honestly touched !\n\nFurthermore the staff is just always willing to help, for breakfast we wanted to give our baby oats and needed to cook it a little . Thus we poured out the oats into our small vessel and called for the staff to heat it for us. Within 20 mins or so we got it, the oats covered in foil in a different dish and our vessel washed and sent to us .\n\nTheir restaurant may not be the best but its simple and neat. The best part is their service. They never say NO to any request.\nMy wife wanted to have dosa's during breakfast but they had only idlis and some other south indian dishes that day, yet they never hesitated in making us a Dosa or so.\n\nThe rooms too are amazing, very spacious (as we took the premium one ) . Equipped with just about everything you may need especially an ironing board and an iron. \n\nI would surely want to visit ROYAL CASTLE again, simply because of their top notch service. Best place for families ! \n\nHotel too is centrally located in the city.

I have booked by looking on the image of tripple executive room with one queen bed and one single bed. While they given me executive room with only one bed and they told to call fab hotel . I call multiple times but no body picks so I have to pay and stay.

As you see in photo it's completely different when u go,rooms are not clean ,bathroom in pic they have posted top photo but reality is only one person can stand and not at all clean,and one major problem is there is a bathroom exhaust hole where there is no exhaust fan but it is connected to other rooms bathroom , so if you fart next room guy can listen no privacy not worth for theoney paid ,please improve its in good location

Very bad experience. When we reached there, they made us wait for an hour or two because they wanted to charge extra. All because we booked online. We booked ac room with private bathroom, but because we booked online, they offered us none. Not only this, when asked for clean bedsheet, towels or basic toiletries, they said change the hotel or go to customer support. They said if we would have booked it through them and not online, they could give us all of this. I've been in fabHotels before, but they outright told this is not fabhotel. I hope fabHotels look into this.

I booked delux room here with early check in. For early check in they asked extra money as per hotel policy i accepted and paid advance money. After reaching hotel they denied early check in and said to cancel and take premiun room. Receptionist is very very rude. But i didnt reacted at the time and canceled the booking requested for refund. But they denied dont book room here.

Worst experience ever, I booked this hotel from booking.com when U went to give NEET PG exam on 3rd Aug 25. On checking in I was asked to pay 3000. When I went to see room, rooms were too dim, no proper light at all to study. When I asked for refund they told they will send me next morning, when I called them next morning they refused to pay me back and talked very very rudely and disconnected the call as well. Zero hospitality. My worst experience ever in hotel.

In pic the room is spacious but its really very small but its called as deluxe room also i rooms I feel some disturbing smell and toilet is not good. For family not ok but for single person its ok but rate is high for single person stay. For three days i spent nearly 10k as a charge, But they say breakfast compliments is not available fory bookings.

We had a very frustrating experience at this hotel in Coimbatore. We had booked two rooms through an agent under the Fab Hotel name. The agent confirmed a specific price with us, but when we arrived at the hotel, the receptionist suddenly increased the price. We contacted customer care and managed to resolve the issue temporarily. The agent also assured us that if the hotel charged anything extra beyond the agreed price, he would handle it. However, when we finally reached the hotel and tried to call the agent again, he completely stopped answering our calls. This entire situation was extremely stressful, especially after a long journey. It’s very disappointing to face such miscommunication and lack of accountability. Travelers expect transparency and support, not last minute price changes and unresponsive agents. We hope Fab Hotels looks into this matter seriously so that no other guests have to face a similar issue in the future.

I book delux room giving me small room and there is no wash room Wash room out side of room No AC NO TV Reception person so rude It was so bad experience at the time of check in he ask extra amount, Never reffer or never prefer FAB HOTEL AGAIN

Absolutely the Worst Hotel Experience Ever – Complete Scam & Zero Responsibility from Staff! I had one of the worst hotel experiences of my life at FabHotel Prime Royal Castle. I initially booked through Booking.com, but was contacted directly by someone claiming to be from the hotel, who insisted I cancel my original booking and rebook directly with them for a “better deal.” Big mistake. Upon arriving at midnight, tired after travel, we were asked for ID and verification, which we provided. Suddenly, they quoted a price much higher than the agreed amount, and the person who facilitated the direct booking completely stopped responding. The partial amount I had already paid was not acknowledged, and the staff had the audacity to say they couldn’t help and just stood there blankly with zero accountability. When I asked for an explanation, all they did was hand over a helpline number that never worked. Their promise of “a callback in 10 minutes” was a total lie – no one ever called back. We were left stranded at midnight, without a place to stay, with no transport options, and were forced to scramble to another hotel at our own cost and effort. This place is a fraud, with highly unprofessional staff, and a completely unreliable booking process. I was cheated, misled, and treated with utter disregard, especially during the night when support is most needed. If you value your time, money, and safety – DO NOT BOOK THIS HOTEL, not through Booking.com, not directly, not at all. Avoid at all costs. One star is too generous.