Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

The room was always absolutely clean, and the housekeeping staff was always smiling and always kind when coming to my room. Staff at the reception was kind and really helpful. They were able to solve all our problems, from ordering a pizza until booking airplane tickets. The hotel also offer a good service in its travel desk.

Excellent service provided by the hotel staff. Especially the staff from 24/7 where we had our lunch & dinner we had excellent food with an excellent service. Me and family really liked the hotel, the rooms were well maintained with comfy beds. Will recommend my friends to stay here if they are visiting Jaipur.

I stayed at [FabHotel Nirvana Residency] from December 16 to 21, and overall, it was a wonderful experience. While the price was on the higher side, this is not a good thing ..and I buy a chai from the hotel they give chai at 40 rupe cup other side the same cup from outside cost at 10 rupes and chai was not good. ...I think they need to look at this matter. The rooms were clean, and maintained, and the service was exceptional throughout my stay. The staff was good. The amenities were impressive, and the location was very convenient, making it easy to explore the area. Despite the price is too higher, I’d highly recommend this hotel for anyone looking for a top-tier experience

I had a mixed experience during my stay. The room was spacious, and whenever I called for service, it was provided on time, which I really appreciated. However, there were several issues that made the stay less comfortable. On arrival, I noticed a small cockroach in the room. The bed sheet was torn and didn’t seem freshly changed. The blanket cover was also torn and uncomfortable, and the pillow cover was loose, with the pillow slipping out. I had booked free breakfast, but it consistently arrived 40–50 minutes late, so I eventually stopped ordering it. Overall, while the staff service was prompt, the cleanliness and upkeep of the room need major improvement.

Very bad experience in the hotel wrong location given booked 4 rooms 3 given in one hotel 1 im other

I had a deeply disappointing experience with Nirvana Residency. Despite having a confirmed booking via Brevistay and even calling the hotel a day before to reconfirm, I was shockingly denied check-in upon arrival. The hotel informed me they were fully booked and couldn't accommodate me. This left me stranded with my luggage, completely at a loss on where to go. I faced considerable stress and mental frustration, as well as the challenge of finding an immediate alternative. I had to visit 4-5 hotels before finally securing a place to stay, and I ended up paying significantly higher prices due to last-minute booking. My trip to Delhi was completely spoiled, with so much time and energy wasted. Adding to this, there was another group experiencing the same issue—they had even prepaid for their stay but were still refused a room. The hotel’s only response was to direct us to contact Brevistay, which was unhelpful given that the hotel itself was already full. This lack of professionalism and care for customers is unacceptable. I will never return to this hotel, nor recommend it to anyone. Nirvana Residency needs to seriously reconsider its approach to customer service and reliability.

I went there on 02nd oct for a small gathering as it was a friends birthday and i reached post 1 PM not as if i was asking for early checkin. They made me checked in the system but them never had the room available and we were waiting for almost an hour but the room was never provided. I complaint to fab and the rep also had a word with the receptionist about the delay and she mentioned group check out ho raha hain time lag raha hain. Bro if you do not have the room available update your systems accordingly and don’t take reservation. They spoiled the mood that day and now i have to chased for my money for something i have not even consumed or used. Such a waste of property. Don’t go by good ratings as once such property becomes operational and a little famous they start fooling people and don’t care about any hassle.

Really bad experience. Checkin is 12pm I came by 1.45pm and room was not ready for my friend. My room was ready but I had to ask them to change the bed sheet because it was not clean. Same bathroom was really dirty they had to clean it. The room don't have a proper system to evacuate the humidity so he room was super humide. So a lot of mildew on the wall, the ceillong. This is actually dangerous for health. The window can't be locked so anyone can come inside the room from outside, it's not safe. During the night many disturbance, the noise can be easily heard from the room. I'll never take this hotel again. Breakfast is a chai and butter bread. (Picture). There is no space for breakfast so they give the breakfast inside the room.