The room was very good. So ws the service. Food is awesome. Staff behaviour was very good and all staff were very helpful

Found this hotel on Fab hotels. Booked this as it was close to the river n on the highway. The staff was polite and courteous even during the busy Kanwar season and heavy rains. Our room was neat n clean with proper bedding, sheets and towels. For the 1400, I paid for it, I didn't expect a large sized room with tables and sofa chairs and a balcony plus room service. Their restaurant was decent too, we had our lunch n dinner there and food was good.

Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

I stayed here recently. Hot water was available, the room was spacious, and the food was good. That said, the hygiene wasn't satisfactory at all—needs a serious improvement there.

Room size was okay but blanket given us was smelling and when we asked to change, then given other blanket which was also dirty.

I booked 3 hotel rooms through the Fab Hotel app at Fab Hotel City Pride Haridwar. Despite selecting my preferences for parking, room size, and connectivity, I was denied a room upon arrival with my family due to City Pride internal issues with Fab Hotel Company. After a lengthy discussion with Fab Hotels representatives, they offered to relocate my booking to another hotel without proper amenities or suitable parking. The situation was frustrating and uncomfortable, especially with elderly parents and small children in tow. I reluctantly agreed to the change but was dissatisfied with the alternative arrangements. I am disappointed with the lack of proper service and facilities and have requested a refund from Fab Hotels. I would not recommend using this app to others based on my experience.

Very bad experience. They have shown fake photos on web. Moisture on wall, bad smell in room, poor service. They have given bad room and asked to cancel the booking we did online and give more money to book from them. It's a cheating with customer. We lost or money and didn't stay in this hotel. Pls avoid this hotel and don't waste your hard earn money. Uploading pics and videos for your reference.

Worst service of fab hotels. I had booked 11 rooms through Fab Hotels 2 months ago and had made advance payment and they had also sent the confirmation, but at the time of check-in the hotel manager refused to give the room. Fab hotels person again shifted to guest to another hotel & again the property owner said that i can give you 7 rooms only. There is no responsible person available from Fab Hotels. All the guests were very upset. Please do not avail any services from Fab Hotels. This agency is fraud. they make fake commitments.

Very very bad experience.Both manager are greedy.we spent full night without AC,coz of not electricity cut but coz they switch off the AC point. Control of AC is in the hand of management.next day check out time was 11am but the manager cut the electricity of our room at 10am .same time lift was in working.very shameless act. Never suggest to anyone to stay here.shamless person. rate varies according to customer and time in the same day.like cost of tea cupcan easily vary from 30to 40rupees

This was one of the most pathetic experience to stay. I wont book FabHotels in future as there was no electricity and no AC worked for my rooms. But the guests who were paying directly at hotels were able to have electricity and ACs working in their rooms. The punishment was due to paying in advance. Moreover, FabHotels customer care didnt had any option to discuss with any executive. I would have opt for a full refund.