Food was excellent and their managers in restaurant were very helpful in my Hotel. Due to fast, my wife wanted some different fruits , which were not on table. Same was provided promptly without Any extra charge. Good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

The room was clean. The surroundings and the hygiene was also good at the hotel. Staff was courteous and was quick to resolve any query. Location is perfect if anyone wants to visit here in its full pride. Perfect location, where everything is less than 10KM's away.

Pro - Helpful staff , value for location , one of the center place property , safe for family Corns - Water Problem . We checked in at property around 3 pm and water was availabled by hotel around 8 pm . I visited twice another hotel for urinals . Discussed with Staff - they said today is thursday, lodsheding in Lonavala so they could not able to refill the water tank . Later on late evening when kiosk started by other PAX .. staff arrange water tanker and refilled it to tank. Note - call them before check in regarding water. TV ( tata sky recharge ) was show peace in the room.. Bring your own towels. Hotel provides very old towels. No bath soap provided . There is no shop near by property so toothpaste, toothbrush, bodysoap , sanitary pads need to in travelling bag before check in .

Location is outside the Lonavala, connectivity issue, but staff provides good service. A strong smell of wet cottons comes all over in hotel. Right from floor to room. Hot water is available 24 hours, that’s a good sign.

Do not booo this hotel, When i have reached the hotel they asked me for extra 1500 because i have booked the room from fab hotel website, only after the payment they agreed to give me a room. However there is serious water and electricity issue.As the weather was too humid there was an continuous power cut during day time as well as night. As we order food the reception guy gave us food at night without any plates and spoons & we feel a little unsafe because he was totally drunk. On my second day there wasn't any water supply. I have called the receptionist for water at 7am in morning, but they told me the water supply will resume in half hour but till the time of check out the water wasn't available, so we have to buy drink water to get fresh and check out however they charge 30/- for 1 bottle & all the cold drink available there are expired so please be careful. Please thunk twice if you are a couple and have to visit this place.

Do not book this hotel, When i have reached the hotel they asked me for extra 1500 because i have booked the room from fab hotel website, only after the payment they agreed to give me a room. However there is serious water and electricity issue.As the weather was too humid there was an continuous power cut during day time as well as night. As we order food the reception guy gave us food at night without any plates and spoons & we feel a little unsafe because he was totally drunk. On my second day there wasn't any water supply. I have called the receptionist for water at 7am in morning, but they told me the water supply will resume in half hour but till the time of check out the water wasn't available, so we have to buy drink water to get fresh and check out however they charge 30/- for 1 bottle & all the cold drink available there are expired so please be careful. Please thunk twice if you are a couple and have to visit this place.

We have booked the hotel Shree Sai residency at Lonavala as mentioned below and the payment was completed from the application it self but after reaching hotel they charged us additionally 50 and as I was with my fianc and due to heavy rains I paid the requested amount. After a while in sometime after the checking the hotel reception called us and told us to pay an additional Amount of 800 rupees as they were saying that tariff for current date was high and it was mistaken from their end that they accepted the booking and in this heavy rains they were telling us to vacant the room or pay 800 and half of the time was wasted on this. I request you to refund my amount as I will check in another hotel today and action needs to be taken on the hotel management for their pathetic behaviour as they should understand in the heavy rains they were telling us to leave the hotel with a girl being by my side.

If you're looking for a relaxing and enjoyable stay, look elsewhere. My recent experience at Shree Sai residency was an absolute nightmare, and I feel obligated to warn future travelers about the issues I encountered. My frustration with began even before I set foot in their establishment. I booked a room in advance, specifically choosing them based on their advertised amenities and early check-in availability. Imagine my shock when, less than 24 hours before my arrival, I received a call informing me that my reservation had been moved to a completely different hotel! This last-minute scramble left me stressed for alternative accommodations, throwing my entire itinerary into side. Then early check-in I was promised during booking was nowhere to be found upon arrival. Exhausted after a long journey, I was met with a flat refusal to my request, despite their prior confirmation. The unpleasant surprises didn't stop there. The quoted price (for extra person in the room)I received during booking mysteriously inflated upon arrival. This tactic left me feeling cheated and frustrated. Because of all these issues, I had no choice but to cancel my reservation entirely. Since the problems stemmed entirely from their mismanagement, a refund was more than warranted. However, since cancelling, my attempts to reach them regarding the refund have been met with a silence. This lack of communication and disregard for customer concerns is simply unacceptable.

If you want to waste your money then please prebook the rooms & visit the hotel. We went to the hotel at 12:00 AM on 26/05/2024 saw all the pest in the room contacted the reception immediately. The reception person called the hotel owner and the owner suggested to allot a different room. We went to the different room but that room was also have pest all around and we showed it to the reception person and asked for refund. He clearly mentioned that contact fab hotel for refund. I left the hotel immediately and called your customer care and the gentle man on the phone suggested me to write an email explaining the issue. I wrote an email to fab hotels as I needed the refund for both the days that I booked but I was declined the first day refund saying that you stayed at the hotel. This was a pathetic experience with fab hotels. I would suggest please do not go with fab hotels or else you also land up wasting your money.

This is a badly maintained place. The bathroom door is broken and cannot be closed from the room side, the bathroom smells, room full of mosquitos and the hotel offers some mosquito coil to burn inside the closed room. The bed is worst...it has a spring mattress and is very old... horrible to sleep on. Bedsheets and covers are torn, the wardrobe shelf had a layer of dust on it. The stuff are nice people but the service is non-existent! Stop offering such places to unsuspecting guests.