Very poor service and condition of the room. The room was very dirty. The sheets on the bed had not been changed and had food on them so we had to ask the staff to change them. The pillows were old and smelt bad. Lots of ants and bugs in the room. AC but they refuse to give you the remote so you can't control the temperature / settings. They hadn't topped up the wifi so this didn't work. It took 24 hours until they finally fixed the wifi. They only fixed it after I said I wanted a discount then suddenly 20 mins later it was fixed. Staff have no interest in good customer service and just sleep on the sofas in reception. Would be acceptable if the hotel was cheap but at 1200 a night this is very disappointing.

I had a very unpleasant experience at this hotel. I had already made an online payment through the official Fab Hotels website before arriving, but the receptionist, Parveen Kumar, refused to acknowledge the booking and demanded a higher cash payment instead. This amount was significantly more than what I had paid online, and I have not received any refund for the original transaction. On top of that, the rooms were dirty and poorly maintained, which made the stay even worse. I strongly advise others not to visit this hotel, and I would like to file a formal complaint regarding this unacceptable behavior and service.

Absolutely Disgusting Experience – Do Not Stay Here! I rarely leave reviews, but this hotel stay was beyond unacceptable. From the moment we checked in, we were shocked by the condition of the place. We found cockroaches crawling in both the room and the washroom – completely unhygienic and horrifying. The bedsheets and pillow covers were visibly dirty, with stains and a musty smell that made it impossible to sleep comfortably. To make things worse, the door lock didn’t work properly, making us feel unsafe the entire time. The corridor and room had a weird, foul smell that made us want to leave the moment we walked in. This was not only unpleasant, but downright unsanitary and unsafe. I strongly do not recommend this hotel to anyone. Management needs to take immediate action to clean and repair the property before accepting any more guests.

Staff behaviour is too bad..! I recently stayed at Hotel HC Mohali Inn for a family trip, and it was a terrible experience. The accessibility was poor, making it hard to reach the hotel. The food was sub-standard, lacking flavor and quality. Additionally, the hotel is poorly connected to nearby attractions, making our stay even more frustrating. I booked online expecting better but left disappointed. I cannot recommend this hotel for leisure stays!

The behaviour of the reception is very bad they Did not provide soad no room service tell them our man is in leave you have toh collect things from reception bed was very unfortable mattresses are cut ac was not even working properly even the washroom lock was broken walls are dirty toilet seat pipe was broken sawar was missing only the pipe is there when we tell to change our room they said our all rooms are full but in that floor only one room is occupied no other guests are there in. That floor ( i know this because door of other room is open for show casing their rooms) very bad experience. Liers even the location was not good

Pathetic Experience – Not Even Worth 5 Minutes! This is hands down the worst hotel I’ve ever seen. The pictures on the website and MMT are completely misleading. In reality, the bedsheets were stained, the room and washroom reeked, and even the lift had a terrible smell. The receptionist was cold and unwelcoming—didn’t feel like a guest at all. It felt like a third-class lodge, definitely not suitable for a decent stay. I checked out within 5 minutes. This place seems like it’s only meant for OYO crowd or locals. Please don’t fall for the fake good reviews—I’m certain most of them are posted by staff or their friends. Save your time, money, and peace. Not recommended at all.

Very very bad ....there is no any service and the staff is totally disgusting...they don't know how to talk with the customers....there is so much hotels in Mohali but this is actually very bad .. No Ac service..and when we asked for Ac ...they said there is no inverter service. Torn bed sheet and dust everywhere No cleaning nothing is good in this hotel ..I lost my money for bad hotel..I stayed for 3 days but it was bad experience

Hotel is new but they don't know how this industry works. Booked room with them in emergency. Location is hard to find. The receptionist girl has so much attitude don't know how to talk when i asked for towel and soap she clearly said that we don't have towels as laundry will come in morning and did not provide the soap. Charged extra for water bottle. Ac was not working properly. There was smell in the water in washroom. It was nightmare to live for a night. Never ever book room with them. One can book 3 star hotels at same price at same Location

I would not recommend this place. It is a scam. Firstly the room was not what is shown in the picture. It was filthy and the linen was not washed. Me and my friend were disgusted, the receptionist was rude and didn't care about anything. The bathroom was used by someone. The pillows had previous guest saliva. The water supply was shut down. The whole night there were at-least 8-10 men partying and talking loudly and it would have been a safety risk for me to go outside and tell them to shut up. I demand a refund for this horrific experience