Amazing experience, well behaved staff and awesome view from room

The hotel is located near mall road and is an absolute gem. From the moment I stepped in, I was greeted with amazing hospitality. The staff went above and beyond to ensure my stay was comfortable and memorable. They were always available, friendly, and eager to assist. The location at this price point during peak season couldn't be better. Situated at walking distance from mall road, it's a perfect base for exploring nearby attractions. I took advantage of its proximity to walk to dinner, visit galleries, and enjoy drinks. The convenience was unbeatable. The rooms were not only clean and beautifully designed but also incredibly cozy. The attention to detail was evident, from the plush bedding to the thoughtful amenities. Overall, my experience at the fab Sapphire was exceptional. If you're looking for a charming hotel with top-notch service, fantastic location, and cozy rooms, this is the place to stay. I'll definitely be back! *****

The staff was really friendly and professional. The room is very comfortable.

Very friendly staff, proactive and helpfull. I am talking here about all the staff I interacted with: reception desk, restaurant, romm service. The informations receied were always correct and I felt safe. The room was comfortable and clean. Great value for the money.

The hotel is beautifully located on the main street. Rooms are super clean and staff is very well behaved. The hotel is absolutely worth staying.

We have requested for RO water , as we were travelling by owned car and needed to refill some water bottles so we can use them during our journey, they said they didn't have any RO facility.. which is unacceptable

I had a very disappointing experience. Booking room initially showed better rooms but later provided a low-quality one and asked for ₹2,000 extra, leaving me with no other option. The service felt like a scam targeted at tourists. They insisted on taking a review right in front of them, which felt forced. The breakfast was very poor in quality, and they even charged ₹200 for a basic tea. It seems the owner is just trying to extract as much money as possible without offering proper service in return.

I booked the Fab hotel for the first time in my life and definitely would be the last one since I had the worst experience ever. I reached the venue with my wife and the host Ashok Goyal was very rude the entire time. At first he said he won't accept the online booking that we did and then then said that the price is low. I told him that I paid the entire amount Rs 6000 for two nights that was shown on the website but he refused to provide me the room. He refused to talk to the company as well. Then I had a word with the customer care and then the host increased the price to 7500 and still didn't give me the room. He had already taken the offline booking at the higher amount and has no room available for us. Instead of providing me the room he arranged me the room in the Fab hotel mountain view which costed him only Rs 5000 as confirmed by the mountain view host. The hotel was quite low graded which I had to take forcefully considering my family's safety at the tourist place. In this way he makes min Rs.2500 without even hosting us and making fun of the Fab hotels and their customers... Worst experience ever

Regretful experience – Not worth the stay Our stay at FabExpress Sapphire was extremely disappointing. The hotel is not accessible by vehicle, and we had to walk 600 meters with luggage. No assistance was provided by the staff, which should have been clearly mentioned during booking. Only two rooms looked decent. The rest were in poor condition, with bad ambience and outdated interiors. Basic services were missing—no towels, poor hygiene, leaking bathrooms, and smelly pillows. We had to constantly follow up for hot water. The staff was rude and unhelpful, making the experience even worse. We ended up canceling our second night. We booked based on good reviews, but our experience was the opposite. Would not recommend this property.