Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

The room was always absolutely clean, and the housekeeping staff was always smiling and always kind when coming to my room. Staff at the reception was kind and really helpful. They were able to solve all our problems, from ordering a pizza until booking airplane tickets. The hotel also offer a good service in its travel desk.

Food was excellent and their managers in restaurant were very helpful in my Hotel. Due to fast, my wife wanted some different fruits , which were not on table. Same was provided promptly without Any extra charge. Good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

Stay was good staff is but rude not much but yes they were not talking politely in morning we asked for breakfast as we have paid extra for that reception on first place he said no to break fast I had to explain him about that breakfast so they gave e us vadapav that's it I didn't like it too much

It was so surprising to see fabhotel is providing poor quality in this location. Staff was not even attending properly attitude sucks, always chewing pan, not answering the queries. Room was old and unclean. Toilet too. No TV working wifi not available requested said will connect, heater not working. High tine the property owner should take actions to improve it or else guest will stop coming

Not a good stay, also havent received the refund of initial reservation amount.

Worst hotel in the world none should go there, we have to wake up the receptionist guy for everything, not at all clean, bedsheet worn out, blood stains on bed sheet, cockroaches too many in the room,no lift we have to climb 2 floors with the luggage, we have taken 2 rooms for our official visit at Panvel.

No hotel provided. I want my refund

No wifi in room, no water provided, very dirty bathroom