Totally recommend this hotel when you visit Pondicherry. It's at a prime location with Beaches, Churches, restaurant and shopping within 1 km. The owner and staff are very helpful. They also serve fresh and tasty breakfast.

I am traveling a south Indian tour in pondicherry I stay in fab express shanti inn hotel. Rooms are very neat and clean also large . Talk about food breakfast and dinner was really Fabulous. Behaviour of staff and chief also excellent. I would recommend must stay in this hotel and try their food

Very courteous behaviour of the staff, cleanliness of the property, air-conditioning, overall feel good ambience.

The room was very good and the food was tasty.

Very efficient staff. Room service was prompt with good quality food. Bed was comfortable. Overall positive.

The room was old and the windows were broken letting mosquitoes in.There was no pigeon netting and the pigeons were nesting,they were noisy.They only provided a mattress for the 3rd person making the room less spacious.They have to update the photos .In the morning we listened to the furniture dragged across the floor by other guests for breakfast which we did not eat The only thing good was a renovated bathroom

Would give 1 star but the staff were nice and helpful and the breakfast chef was really lovely, nice breakfast and roof. The room was pretty terrible. It should be clear on the website or booking.com that most rooms have NO NATURAL LIGHT. They have windows that open directly into another building. Also no soundproofing, I could hear all the bathroom activities of the man next door. Decor tired and not automatically cleaned or given fresh towels. Nothing really dries as there’s no fresh air or light so everything felt dark and damp. Also very small room. We checked out early to find a nicer room, did not realise Pondy is expensive (even in the Indian side) and you need to make sure you will be given a room with windows! Can get better for the same money. Seems fab hotels have done a good job with photos and marketing and booking.com algorithm

Pros: Room was spacious. Very comfortable bed. Fridge in the room was a nice addition. Staff was friendly. Cons: very slow Wifi. A lot of mould in the room. Newspaper at the bottom of cupboards and pigeon feathers on bathroom windows. Very low shower water pressure. Aircon was locked so i couldnt change the temperature at all. Not a great atmosphere for the whole hotel.

Terrible experience:I booked this hotel for 3 nights stay but checked out after 1 night itself. Room size is very small. Please don't go by the pics on the site. We stayed in this hotel on 2nd Jan and the kitchen was under some maintenance. When we ordered for lunch, they took the order, but called us up after sometime & told the kitchen is closed, so order your food from swiggy. We ended up having our lunch & dinner from swiggy. Breakfast was pathetic, just Idly, upma & poori bhaji, chai/coffee. Hotel boasts of a rooftop bar, but it's not even worth siting.Hotel staff was good though- the only saviour. They arranged for milk boiling & a new electric kettle for my 2 year old kid on 1 request. Please don't waste your money on this hotel.