FabHotel The Treenity House

The hotel has strangely good reviews due to which we booked the place. however, the situation is totally opposite. the rooms were dirty and full of mosquitoes, and lizards who would welcome you to the bathroom. the hot water facility was challenging and the food options were not even basic. even if i go ahead and talk about the brand fabhotels the customer support is also disappointing. i had done a premium room booking for two adult ladies and did the booking in my name. when i reached there with my friend and we were about to check in they asked me to pay extra charges for the extra person. i was so baffled because the premium room accommodates two adults and that was what i booked. however,they didn't co-operate or give us a logical understanding of the expenses.they didn't even reimburse the advance i had paid for which i must have received a 100 msgs back to back the day i had booked until i made the payment. we were two ladies and it was already evening and the team just outrightly exploited our situation. when i told the receptionist that i will write a review on this they tried to pacify us by giving a better room but even that had poor infrastructure with broken window sils, non working geyser and no towels or complimentary water for the guests.i have attached the image of the mattress given to us and that too was changed after continuous request of two hours. i don't know if this is a specific experience or if it is the general experience for all. except for one service guy himanshu (who really tried to be nice and got us shifted from our so called premium room) i have no words for others. the city prayagraj had been the best experience for us with honest people and thoughtful arrangements.this hotel however where we thought we would rest was the bad memory of this trip .

Terrible experience – not worth the price our stay was absolutely pathetic. the service was terrible, and even basic amenities were not provided. despite paying ₹8,500 for the room, we didn’t get essentials like towels, cleanliness, or proper service. while we understand surge pricing due to kumbh, that does not justify such poor hospitality. a guest should at least expect basic hygiene and amenities. would not recommend this place to anyone. avoid at all costs!

It's too expensive even no complementary breakfast

Had a very pathetic stay at the hotel. we specifically selected this hotel due to the presence of elevator as we were travelling with senior citizens. also, one the rooms had a gaping hole which was later filled with newspapers. i really think people should not opt for this hotel. terrible room service

The hotel under renovation, lift not available. service have many issues even my complimentary breakfast was not provided at any day and told to have between 9:30am to 10am only, even not provided on, before or after that time till 10:45. my room 204 was pathetic as it was a cozy room but huge washroom. room and washroom hygiene not upto the mark. washbasin tap not working properly. also one can not reach as it is not visible at once.

Worst hotel by oyo rooms were dirty used bedsheet was there after asking they gave bedsheet to us because they had no one to change it. they showed two rooms both were same. as it was night we had no option to go elsewhere so we had to stay. everywhere dust was there in the room bathroom was used and not even flushed very very bad hotel worst at price of 1500. in morning we got to know that even bathroom drain is also chocked. i will advise look somewhere else as its near the university and in between market so they might rent out on hourly basis too.