FabHotel The Treenity House

Food was excellent and their managers in restaurant were very helpful in my hotel. due to fast, my wife wanted some different fruits , which were not on table. same was provided promptly without any extra charge. good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

Absolut wonderful. you really feel like in heaven. very very friendly, helpful people work there, had a lot of fun. quiet.

The room was very good, very spacious with a very nice living room. the bathroom was also very nice and good decorated.

The staff were very polite, warm and willing to please.

Best breakfast! great hotel, new and clean and definitely too good for the price. staff is friendly

The hotel has strangely good reviews due to which we booked the place. however, the situation is totally opposite. the rooms were dirty and full of mosquitoes, and lizards who would welcome you to the bathroom. the hot water facility was challenging and the food options were not even basic. even if i go ahead and talk about the brand fabhotels the customer support is also disappointing. i had done a premium room booking for two adult ladies and did the booking in my name. when i reached there with my friend and we were about to check in they asked me to pay extra charges for the extra person. i was so baffled because the premium room accommodates two adults and that was what i booked. however,they didn't co-operate or give us a logical understanding of the expenses.they didn't even reimburse the advance i had paid for which i must have received a 100 msgs back to back the day i had booked until i made the payment. we were two ladies and it was already evening and the team just outrightly exploited our situation. when i told the receptionist that i will write a review on this they tried to pacify us by giving a better room but even that had poor infrastructure with broken window sils, non working geyser and no towels or complimentary water for the guests.i have attached the image of the mattress given to us and that too was changed after continuous request of two hours. i don't know if this is a specific experience or if it is the general experience for all. except for one service guy himanshu (who really tried to be nice and got us shifted from our so called premium room) i have no words for others. the city prayagraj had been the best experience for us with honest people and thoughtful arrangements.this hotel however where we thought we would rest was the bad memory of this trip .