Staff was kind and helpful. While the room and bathroom was clean, the bedsheets and pillow covers were dirty with multiple stains.

My personal experience very bad very very bad my personal experience waste my money

We showed up at midnight after booking this place online called FAB TRIVENI , WHAT A DUMP!! Trusting the photos and the online exicutive promises. What a nightmare! Bedsheets and blankets had cigarette burn holes and disgusting stains that looked like seman something no guests should ever find . The washroom bucket was melted, the mirror frame was broken, and most furniture was falling apart. The room reeked, was damp, and wallpaper was peeling off everywhere. Taps looked like they hadn’t been touched in years. It was filthy and clearly never cleaned, to be clear they probably swapped the bedsheets without washing them in years . Total scam and a huge waste of time. Stay far, far away from this dump!

The hotel has strangely good reviews due to which we booked the place. However, the situation is totally opposite. The rooms were dirty and full of mosquitoes, and lizards who would welcome you to the bathroom. The hot water facility was challenging and the food options were not even basic. Even if I go ahead and talk about the brand FabHotels the customer support is also disappointing. I had done a premium room booking for two adult ladies and did the booking in my name. When I reached there with my friend and we were about to check in they asked me to pay extra charges for the extra person. I was so baffled because the premium room accommodates two adults and that was what I booked. However,they didn't co-operate or give us a logical understanding of the expenses.They didn't even reimburse the advance I had paid for which I must have received a 100 msgs back to back the day I had booked until I made the payment. We were two ladies and it was already evening and the team just outrightly exploited our situation. When I told the receptionist that I will write a review on this they tried to pacify us by giving a better room but even that had poor infrastructure with broken window sils, non working geyser and no towels or complimentary water for the guests.I have attached the image of the mattress given to us and that too was changed after continuous request of two hours. I don't know if this is a specific experience or if it is the general experience for all. Except for one service guy Himanshu (who really tried to be nice and got us shifted from our so called Premium room) I have no words for others. The city Prayagraj had been the best experience for us with honest people and thoughtful arrangements.This hotel however where we thought we would rest was the bad memory of this trip .

*...True review and ignore all the paid reviews. The map photos doesn't match with the room at all. The road is too crowded and congested....* This hotel doesn't deserve even one star. The staff was extremely rude and showed a complete lack of communication skills. There is no parking facility at all; we were directed to park at a nearby house, but they refused to give us the keys to access our car. When we needed something from the car, the staff refused to help, telling us to take our car out and find parking elsewhere ourselves.The rooms were filthy, unhygienic, and incredibly poorly maintained. The entire place had a shady atmosphere, with suspicious activities going on at night, making it a terrible choice for families or anyone concerned about safety. The experience was nothing short of appalling.Avoid booking this hotel at all costs. It is a disgrace to the FabHotels brand, and they should remove it from their listings immediately to protect their reputation. This place is a complete nightmare and should be shut down.

Very Disappointed – Stay Away! This was one of the worst hotel experiences I’ve ever had. The room was filthy — dust everywhere, stained sheets, water leakage from AC and to make matters worse, I found ants and even a mouse in the bedroom! Totally unacceptable for any hotel, let alone one that charges this much. The service was equally terrible. Staff were rude, unhelpful, and didn’t seem to care at all about the condition of the place or the comfort of the guests. When I raised complaints, they acted like it was normal. I would never recommend this hotel to anyone. If you care about cleanliness, safety, and basic decency — avoid this place at all costs!

I recently stayed and unfortunately, my experience was far from satisfactory. I would like to share my concerns in hopes that it helps future guests make informed decisions. **Service Quality:** The service at the hotel was very poor. This made our stay quite uncomfortable. **Room Conditions:** Upon arrival, our room was not clean. It was dusty and appeared to have been neglected. This was very disappointing and added to our discomfort during our stay. **Overall Experience:** This experience left my family and me feeling frustrated and unhappy. We were expecting a pleasant stay, but instead, it turned out to be quite painful due to the lack of attention to cleanliness and service. In conclusion, I strongly advise potential guests to reconsider staying at this hotel. Our experience was disappointing, and I wouldn't want anyone else to go through the same situation. Thank you for reading, and I hope this feedback helps others in choosing their accommodations wisely.

Worst hotel i had ever visited in my life. No cooperation at all, dont know how to manage and attend guests. We visited there in the morning At 8 am they charged extra money by saying that our checkin and checkout time is 12 at mid and will be charged you only for 24 hours then you'll be charged 100 rupees per hour we had taken only 4 more hours and they had forced ud to pay full amount .Then we asked them to either charge as per your commitment or we'll complaint against you. 1)Staff behavior was not suffesticated 2)food we had ordered was not hygienic 3) washrooms are untidy 4) bedsheets are not tidy having strains all over. My opinion is not upto mark Won't recommend anyone to go and stuck there.

Not a pleasant stay Cockroaches in the room Service very poor Staff not at all co-operative No gyser, no hot water facility At the time of booking they assured that when you will ask you will be provided hot water but when required after asking so many times they provide one bucket of hot water They don't provide you AC remote all the time when entering your room you to ask to switch on the AC at the reception The phone they provided in the room didn't work so if you any complaint you have to go personally at the reception because after asking many times the staff didn't co-operate The owner of the hotel is rude & didn't accept his mistakes AC all the times keep on switching off when asked they give excuses that there is power failure but what kind of power failure is that all the lights & fan is working properly but AC is not Overall horrible experience to stay in the hotel.