Dear Sir/Madam, I have been having issues with my last booking and have been trying to call the numbers provided but it is talking me to automated system and not able to speak to any of your representatives. Kindly arrange to call back ASAP or provide a number to call and speak to your representatives ASAP. I had booked a room with breakfast and I was charged extra for the breakfast. Upon reaching hotel, they said they will arrange from outside. Next morning, I had to do multiple follow ups to get some breakfast and they provided very limited (not sufficient for 1 person also), no mention option, cold 2 sip tea and basic and t cold breakfast. Initially, they provided for only 1 person and after a strong follow up they provided another plate which again was cold/small quantity. You have charged very reasonable amount for breakfast and atleast some reasonable service and options should be there. I would like you to refund my breakfast charges. Please assist. Regards Dear Sir/Madam, I have been having issues with my last booking and have been trying to call the numbers provided but it is talking me to automated system and not able to speak to any of your representatives. Kindly arrange to call back ASAP or provide a number to call and speak to your representatives ASAP. I had booked a room with breakfast and I was charged extra for the breakfast. Upon reaching hotel, they said they will arrange from outside. Next morning, I had to do multiple follow ups to get some breakfast and they provided very limited (not sufficient for 1 person also), no mention option, cold 2 sip tea and basic and t cold breakfast. Initially, they provided for only 1 person and after a strong follow up they provided another plate which again was cold/small quantity. You have charged very reasonable amount for breakfast and atleast some reasonable service and options should be there. I would like you to refund my breakfast charges. Please assist. Regards

I entered the hotel and request for early check in and the staff allowed . Nice stay and next to hotel metro station and Shivajinagar railway station. Great. Stay.

Room was perfectly decorated, well designed and clean. the breakfast was good, we really enjoy our stay. i highly recommend this hotel to everyone.

Staff knows the customer service, It is always a great experience, Breakfast is amazing

Nice hospitality,good bed, cooperative staff,good social sense,food was fine ,it was a beautiful ambience around , location was good ,things were taken care at short notice , overall a beautiful stay, would surely recommend.

I am very disappointed because of the wrong information passed to me at the time of making reservation. The reservation agent told us that if you add the breakfast it will be 2000/- per night. We agreed but at the time of check in the hotel informed that there is no restaurant in the hotel. We have paid extra 200/- for the breakfast and it was wrong information.This issue is not yet solved. I want a refund.

Very worst experience in this hotel. Not recommended to any one

Perfect spread of the breakfast, comfortable room, and amazing staff

Staff was rude just because I booked online. He insisted on checkout at the exact time, not even allowing 5 extra minutes.

Absolutely pathetic hotel! Do not believe the nice pictures that the hotel has posted. Booked here since my office was nearby in magarpatta, and I absolutely regretted it. Zero hygiene, zero maintenance. Bedsheets were unclean with spots, ladies hairs lying around in room and bathroom and the staff is rude. Told them to clean both room and bathroom but to my surprise when I returned from office in the night, only the room was cleaned and bathroom untouched with same hairs lying around. Did not ordered food here but I wonder how hygienic the food will be. No complementary bisleri bottle was provided in this fab hotel but when I insisted, they provided filtered water in a plastic bottle. Totally avoid if youre traveling solo or with family.