Hotel is awesome and service support too good ans room like 5 star service

The hotel is very easily accessible from Ranchi Railway Station. The rooms are excellent, the food was tasty, and we had a very comfortable stay here. A special thanks to Receptionist Abhijit Singh—he is polite, well-mannered, and always greets guests warmly. I am very happy with the hospitality at Hotel Palash Residency.

had a wonderful stay at HotelRaj Residency. The staff was incredibly welcoming and helpful throughout my visit. The room was spotless and very comfortable, and I particularly enjoyed the delicious breakfast served every morning. The convenient location near major attractions was also a big plus. I would highly recommend this hotel to anyone visiting the area."

Hotel location is near to station, and hotel is good. Staff are courteous, and humble. Hotel restaurant food is very good and Hotel reception understands concern of customers and immediately solve it. In my case they provded a decent spacious room when I had 3 guests in total . Overall very good stay, recommended.

The room and excellent and staff is so good and polite. Very fast and helpful staff.

I was staying Room no. 308, and room was in bad condition, room repair will be required. Room size is good but no movement space due to unnecessary and heavy furniture

I had a confirmed booking at Hotel Shivani International, Ranchi, made online in advance. But when our guests arrived at the hotel, I was told no rooms were available. This was incredibly frustrating, especially after a long journey. There was no prior communication, no apology, and no real effort from the staff to resolve the issue or help find alternative accommodation. It was clear they were either overbooked or completely disorganized. What’s the point of confirming a booking if it’s not honored? This experience was unprofessional and caused a lot of inconvenience. I expected better from Hotels. I would not recommend this property to anyone relying on a confirmed reservation.

Everything was bad. We checked in at 4pm still they kept us waiting in reception area for more than an hour. The most annoying thing was that they lacked all the basics. When I asked for water they would not send glasses in the room. There were no towels. Bedsheets were dirty. Room was not cleaned properly. When I order food they did not give spoon plates. I had to fight for spoons. They expect us to take the curry direct from the bowl and eat like savages. The experience was bad in every possible way. NOTE : THIS PROPERTY IS NOT FOR FAMILIES OR FOR MARRIED COUPLES.

According to the property’s policy, we were supposed to check in around 2 PM. However, due to our travel schedule, we arrived and checked in at around 12:15 AM—a change I had already communicated to the hotel via email. Upon arrival, the receptionist mentioned that we were given executive rooms, but when we went up, we found the rooms in a filthy state. After bringing this to their attention, they moved us to a different room. My group managed to settle into two rooms, but then the air conditioner in my room wasn’t working. We were forced to change rooms again and, unbelievably, they took us back to one of the same dirty rooms we initially rejected. They claimed it had been cleaned at 1:30 AM, but it was far from acceptable. The entire property is poorly maintained. Rooms are not cleaned properly, the bathrooms are dirty, and using the toilet feels like standing in a sewage system due to the foul smell. The linens were not fresh either—what were supposed to be white sheets were so old and stained they appeared brown. This was, by far, the worst hotel experience I’ve ever had. I would not recommend this place to anyone, not even to my worst enemies. Avoid at all costs!