Excellent Hotel Very Nice Staff Good Room Service

We had a comfortable stay at Hotel Heaven75. The location is very convenient, with easy access to the metro and popular food places like The Rameshwaram Caf. The rooms were clean, the beds were comfortable, and the balcony rooms on one side get good sunlight. The host, Gautam, is very friendly, kind, and responsive, genuinely pleasant to talk to. The staff was also attentive and handled our requests well. A couple of minor points: the lift music can be a bit annoying since the lift is close to the rooms, and contacting the hotel staff before arrival was slightly difficult, it may help to verify the contact numbers. Overall, a good and comfortable stay.

Staff was cooperative and good facility with hot water supply. Can improve on pest control and cleanliness

The property has good facilities and polite staff, my experience was affected by the extremely loud DJ sound at night. The noise carried all the way into the rooms, making it difficult to rest or relax. The management should ensure better soundproofing or restrict loud music hours to avoid disturbing guests. Apart from that, the rooms were clean and well-maintained, and the service was prompt. If the sound issue is addressed, this place would offer a much more comfortable stay.

No cleanliness is there. Breakfast food is entirely waste.

Staff was rude(Especially the lady staff). I dont know people hire girls as staff. They think they own the hotel and was so rude towards the customers. Before hiring people, it would be better to consider the behaviour and basic respect towards customers

Worest experience with non Cordinenc with fab and hotel people.. I payed 500 advans to fab for booking, and hotel people taken total invoice amount now fab customer service not lifting my call... Total 500 lose

Even after advance payment 10 days before at the time of arrival at the hotel shifted to a different property by saying property is soldout, shifted property is very low grade, the paid amount cannot justify room quality. Very bad experience with fab hotel.

The room was not clean and had insects and rodents. The rooms were not livable. I immediately vacated the premises and did not stay in the property at all.

The staff was uncooperative, and they changed the hotel location without informing us. They took payment for one hotel and then, after keeping us waiting for a long time, asked us to move to another hotel with much worse facilities. Despite the downgrade, they also charged us more. The service was poor, and the staffs behavior was rude and irresponsible.