I really liked the professional attitude and the personal touch of the staff to make my stay much more comfortablr that id expected.

Very nice and helpfull staff, nice breakfast, way better then a lot of other hotels in Gauagon

The property does not match the images shown on the online booking site. I had booked two rooms via booking.com and paid an advance, but upon arrival, the reception staff informed me that no rooms were available. After traveling for 24 hours from Kerala, I was shocked to find that despite receiving a confirmation from Fab Hotels, my booking was not honored. This was a clear case of deception. Beware of such fraudulent practices. Pls be careful

Pls guys dont stay in this hotel it is the worst place to stay spend some extra money n book a better place No water for 12 hours No house keeping I changed 3 room as ac not working n no tv in some rooms No proper Management Pls dont go on photos Pls dont book from FabHotels person specially Monika Singh I had informed her about the bad reviews about this hotel but she didnt care One of the customers mobile phone to stolen from the room he informed me personally They only want money thats all I can go n on on so now you guys have to think Hotel person at reception will give you lots of excuses about reviews but all reviews are true Pls avoid this hotel its a nightmare n no lift in the hotel

Very bad bad bad experience, don't go for fab hotels. Lots of fraud and chitting peoples are their. Very orogant peoples. Hotels recommended by oyo and fab were in a very bad condition and very cheap locality, ( zopadpatti, red light area).

The washrooms are such a bad condition. The rooms didn't have lock. Waste of money!!!

Staff was very rude and they took extra charge from me for nothing, as I was having no option. Very disappointed with this stay at Luxurious inn Surat

We didn't stay atall, fabhotel changed hotel last minute and rooms were not available only when we reached it was given to someone else also condition is worst we asked for refund immediately went not good at all we need our money refunded

If there was a 0 I would have given that. The photo of the hotel on the website was totally misleading. It looked totally different. It was hard to find even though it's on the road side, the stairs had no railings, the room was not clean, the washroom looked unsafe, the bed was weird, the room had webs and many more. Fabhotels are supposed to be good. This was opposite of good. It was the worst. It is not good for solo travellers.