Awesome experience awesome and helping staff

Very Decent Hotel

Great accommodation services. Location is also good. You can reach most of popular ghats and temples through this hotel.

Perfect location,walking distance from Temple and ghat . Perfect value of money rooms and nearby mall ,restaurants… Perfect service…friendly people

Good

We have stayed 2 days Pros- Only location Cons- no lift facility. Room provided on third floor and they don't have even lift it's very difficult for senior citizens. Somehow staff is rude specially receptionist l. They are charging 2.5% extra for credit card bokking even below 2000. This is not expected from fab hotel chain. The room has a lot of sepage with black fungus harmful for child and senior citizen having low immunity. Quality of Infra is also not as expected from fab hotel.

यह होटल नहीं गेस्ट हाउस है

Fab ,cheated me ,they final the deal in 3700 ,and later on they charge me over 3900 ,they service charges after gst ,this is totally fraud ,

**Title: Horrible Experience - Do Not Stay Here!** **Rating: 1/5** I checked out today from Hotel Hari Kunj in Varanasi, where I stayed from 25-08-2024 to 28-08-2024 (Booking ID: ZPDGOE). My experience was terrible, and I would not recommend this hotel to anyone. Firstly, there was no one to help us with our luggage when we arrived, even though the hotel is located on the 1st floor, requiring us to climb 32 stairs. This was especially challenging as I was traveling with my elderly parents. Despite requesting an early check-in at 10:00 hrs through the booking.com app, we were only given our rooms at 12:00 hrs. We had booked two identical rooms with balconies, but what we got was not what was advertised. Room 102 was slightly bigger, but the balcony was unusable because the AC unit was installed right behind the balcony door, making it inaccessible. The room was clean, but the bathroom was a disaster. Sand was coming out of the water tap, making it impossible even to wash our faces. When I asked the staff about this, they casually responded, "Ganga mein Pani Jada hai, is liye Balu a raha hai," which is completely unacceptable. The staff was uncooperative and unhelpful throughout our stay. They do not offer room service but gave us a number for an outside restaurant named "Payash." The food from the restaurant was good, but when we asked for plates, spoons, and bowls, one staff member rudely refused, saying they didn't have any spoons available. We stayed for three nights, but the bed linens were never changed, and the rooms and bathrooms were not cleaned until I had to request it multiple times. To make matters worse, there were small rats in the room, and the hotel staff seemed unconcerned about pest control. During our stay, my father fell ill, and when I asked the staff for a doctor, they claimed they didn't know where any doctors were located. We had to go to Ramkrishna Mission's hospital on our own. When we returned, my father was struggling to climb the 32 stairs, and despite three staff members being present, none of them offered any assistance. This was the most disappointing aspect of our stay. To top it all off, when we checked out today, two boys approached us asking for tips, which was completely outrageous given the lack of service we received. This was a pathetic experience, and I will never return to this hotel, nor would I recommend it to anyone. **Location: 3/5** **Receptionist: 1/5** **Staff: 1/5** **Housekeeping: 0/5** **Rooms: 2/5**