Awesome experience awesome and helping staff

Very Decent Hotel

Great accommodation services. Location is also good. You can reach most of popular ghats and temples through this hotel.

Good

Overview: Hotel Moti Mahal, Sarnath Location & Setting Hotel Moti Mahal is a 3-star establishment situated at Sa 10/60-5-A Ganj, Buddha Nagar Colony, Sarnath, Varanasi, Uttar Pradesh 221007, near Samrat Ashok Public School . It lies conveniently close (within ~1 km) to key attractions like the Giant Buddha Statue, Chaukhandi Stupa, and the spiritual hub of Sarnath—making it a strategic spot for tourists . Accommodation & Amenities The hotel offers around 22 guestrooms, each featuring air-conditioning, flat-screen TV, and a comfortable seating/dressing area . Amenities include free toiletries, parking, and kitchen provisions like an electric kettle . Guest Experience & Reviews Positive feedback praises: Sparkling cleanliness and comfortable, spacious rooms Helpful, hospitable staff and overall pleasant hospitality Complimentary breakfast and convenient access to nearby historical spots Negative reviews highlight: Remote or less accessible location, which might be inconvenient for exploring central Varanasi Issues such as stained linens, inadequate cleanliness, poor maintenance of bathrooms, plumbing issues, and overall subpar service Guests recommended bringing personal basics like toiletries and mosquito repellent due to reported hygiene and facility gaps --- Summary Table Feature Details Location Sarnath, near Chaukhandi Stupa & Giant Buddha Statue Hotel Type 3-star, ~22 rooms Room Features AC, TV, seating/dressing area, electric kettle Amenities Parking, toiletries, breakfast, Wi-Fi Pros Clean rooms, polite staff, good breakfast, proximity to attractions Cons Hygiene concerns, maintenance problems, remote location, service issues --- Final Thoughts Hotel Moti Mahal in Sarnath could be a suitable choice if you're traveling on a budget, value historic proximity, and don't mind its somewhat tucked-away location. Its strong points are its comfort, basic amenities, and closeness to Sarnath’s spiritual sites. However, if impeccable cleanliness and top-notch service are high on your list, you might want to explore alternative accommodations. Would you like me to help you compare nearby hotels, check availability for your travel dates, or explore dining options around Sarnath?

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Fab ,cheated me ,they final the deal in 3700 ,and later on they charge me over 3900 ,they service charges after gst ,this is totally fraud ,

This hotel is the most horrible, unprofessional, and scam-filled place I have ever come across. Honestly, this hotel should be shut down immediately. We booked the hotel through Agoda and received a confirmed booking. When I called the number provided, the manager told me they don’t deal with Agoda at all and asked me to cancel the booking and book directly with them for ₹2500 per night. I agreed because we needed a place to stay. When Agoda tried to verify the booking, the owner refused to answer their calls, clearly proving they were lying and trying to cheat travellers. When we reached the property, the manager changed his story again and said the ₹2500 room had already been given away, and the only room available would cost ₹3500 per night. We had no option left at that moment, so we agreed — and that turned out to be a huge mistake. The moment we entered the room, we were shocked: Spider webs everywhere Beds not dusted at all Dirty, stained bedsheets Broken almirah Broken window — anyone could force it open and enter the room No towels, no water bottles, no toiletries The blanket was so small it couldn’t even cover one adult Floors were filthy and looked like they hadn’t been cleaned in ages And worst of all, there was barely anyone in the hotel, giving it a completely unsafe and abandoned feeling I genuinely don’t understand how this place is still operating. It is disgusting, unsafe, dishonest, and a complete scam. No hygiene, no professionalism, no security — nothing. Avoid this hotel at all costs. It can completely ruin your trip. If I could give zero stars, I would.

Extremely unprofessional and unsafe service. I handed over my bike keys at the counter, but the staff misused the keys, drove the vehicle without authorization, and eventually lost the car key. This is a serious breach of trust and safety norms. Such negligence shows complete lack of accountability and professionalism. Handling a customer’s vehicle in this manner is legally and ethically unacceptable. I would strongly advise others to avoid this place if they value their vehicle and safety.