The experience was amazing, the hotel staff was helpful, they are attentive and the hotel is in the central area. Overall a great stay if you want to visit ghats or the Kashi temple

Best service and clean room

Awesome experience awesome and helping staff

Here's a rephrased version of your review in a polished tone, within the 250-word limit: "I recently had the pleasure of staying at this property with my family, including my elder brother Sreenivasarao Bora. We were impressed by the exceptional service, which was both warm and familiar. The staff were polite, helpful, and attentive to our needs, making our stay truly memorable. The hotel's location is ideal, situated near the scenic Dasaswamedh Aarti Ghat. We found the food to be delicious, and the management's efforts to ensure our comfort and satisfaction were evident throughout our stay. What struck us most was the perfect blend of hospitality and professionalism displayed by the staff. From check-in to check-out, every aspect of our stay was taken care of with precision and care. The hotel's proximity to the ghat allowed us to witness the breathtaking evening aarti, which was truly a spiritual experience. Overall, I would highly recommend this hotel to anyone looking for a comfortable and enriching stay in the area. The combination of good food, excellent service, and prime location makes it an ideal choice for families and travelers alike. Kudos to the management and staff for their dedication to providing an exceptional experience for their guests."

Took 1900 rs and gave poor service As AC has sound issue, Staff behaviour was not professional

Overview: Hotel Moti Mahal, Sarnath Location & Setting Hotel Moti Mahal is a 3-star establishment situated at Sa 10/60-5-A Ganj, Buddha Nagar Colony, Sarnath, Varanasi, Uttar Pradesh 221007, near Samrat Ashok Public School . It lies conveniently close (within ~1 km) to key attractions like the Giant Buddha Statue, Chaukhandi Stupa, and the spiritual hub of Sarnath—making it a strategic spot for tourists . Accommodation & Amenities The hotel offers around 22 guestrooms, each featuring air-conditioning, flat-screen TV, and a comfortable seating/dressing area . Amenities include free toiletries, parking, and kitchen provisions like an electric kettle . Guest Experience & Reviews Positive feedback praises: Sparkling cleanliness and comfortable, spacious rooms Helpful, hospitable staff and overall pleasant hospitality Complimentary breakfast and convenient access to nearby historical spots Negative reviews highlight: Remote or less accessible location, which might be inconvenient for exploring central Varanasi Issues such as stained linens, inadequate cleanliness, poor maintenance of bathrooms, plumbing issues, and overall subpar service Guests recommended bringing personal basics like toiletries and mosquito repellent due to reported hygiene and facility gaps --- Summary Table Feature Details Location Sarnath, near Chaukhandi Stupa & Giant Buddha Statue Hotel Type 3-star, ~22 rooms Room Features AC, TV, seating/dressing area, electric kettle Amenities Parking, toiletries, breakfast, Wi-Fi Pros Clean rooms, polite staff, good breakfast, proximity to attractions Cons Hygiene concerns, maintenance problems, remote location, service issues --- Final Thoughts Hotel Moti Mahal in Sarnath could be a suitable choice if you're traveling on a budget, value historic proximity, and don't mind its somewhat tucked-away location. Its strong points are its comfort, basic amenities, and closeness to Sarnath’s spiritual sites. However, if impeccable cleanliness and top-notch service are high on your list, you might want to explore alternative accommodations. Would you like me to help you compare nearby hotels, check availability for your travel dates, or explore dining options around Sarnath?

Iss hotel mein mera anubhav bahut kharab raha. Hotel ke staff aur manager ka vyavhar bilkul unprofessional, rude aur badtameez tha. Unhe guests se baat karne ka bilkul tareeqa nahi hai aur kisi bhi dikkat ko suljhane ke bajaye unhone rude tareeqe se jawab diya. Iss tarah ke vyavhar ki ummeed nahi thi. Main kisi ko bhi yahan rukne ki salah nahi dunga.

This hotel is the most horrible, unprofessional, and scam-filled place I have ever come across. Honestly, this hotel should be shut down immediately. We booked the hotel through Agoda and received a confirmed booking. When I called the number provided, the manager told me they don’t deal with Agoda at all and asked me to cancel the booking and book directly with them for ₹2500 per night. I agreed because we needed a place to stay. When Agoda tried to verify the booking, the owner refused to answer their calls, clearly proving they were lying and trying to cheat travellers. When we reached the property, the manager changed his story again and said the ₹2500 room had already been given away, and the only room available would cost ₹3500 per night. We had no option left at that moment, so we agreed — and that turned out to be a huge mistake. The moment we entered the room, we were shocked: Spider webs everywhere Beds not dusted at all Dirty, stained bedsheets Broken almirah Broken window — anyone could force it open and enter the room No towels, no water bottles, no toiletries The blanket was so small it couldn’t even cover one adult Floors were filthy and looked like they hadn’t been cleaned in ages And worst of all, there was barely anyone in the hotel, giving it a completely unsafe and abandoned feeling I genuinely don’t understand how this place is still operating. It is disgusting, unsafe, dishonest, and a complete scam. No hygiene, no professionalism, no security — nothing. Avoid this hotel at all costs. It can completely ruin your trip. If I could give zero stars, I would.

It was a terrible stay. We have booked superior double room with breakfast included. While check in we wanted to check the room but receptionists asked us to pay full and final payment prior check in to the room. First room which was shown after check in was very bad, The room was stinking, there was no ventilation and suffocating which was rejected by us. We had to stay in delux room which was cheaper than we had paid. That room was also stinking, the bad smell was from bath room , Bathroom, the water connection was leaking. There was only one small window in the room. We had managed that night with great difficulty. Next day they offered us a superior double room room no 304. In the evening found that the water heater was not working. It took about 3 hour to repair the water heater by electrician and we were able to take bath at around mid night. we have booked room including breakfast and paid extra cost. But there was no restaurant the restaurant on top floor was not operational. The breakfast was served in the room was from street, which was of very low quality, only variety 4 Puri bhaji or 2nos of edlies and one plain dosa. The room was not cleaned properly every day. There are only 4 nos of staff, one of them is assigned to clean the toilet, one for sweeping and two for preparing beds, the man was assigned to clean toilet and bathroom brings the breakfast from out side. First 2 days there was no WIFI Service , after lot of request the service was provided but the speed was very slow and not able to perform as my work.