This was honestly one of the worst hotel stays I’ve ever experienced. From the moment I checked in, everything went downhill. The cleanliness was shockingly poor, the room had cockroaches and bed bugs, and most of the basic amenities were either missing or completely useless. The overall maintenance of the hotel was terrible. What made the experience even worse was the staff’s behaviour. Their attitude was unbelievably unprofessional unhelpful, careless, and completely uninterested in solving any issues. Despite repeated requests, nothing was fixed, and it felt like they simply didn’t care. There are far better options available than this hotel. I wouldn’t suggest anyone pre-book it. Instead, visit the place first and only then make the payment or booking. I strongly advise everyone to avoid this hotel, as there are plenty of better hotels where guests are treated with basic respect and comfort.

I booked a one-night stay at this hotel for my parents, who were in town for a check-up at Fortis Hospital. The experience was absolutely pathetic. My parents reported that the room was extremely smelly and the bathroom lacked an exhaust fan. Worse yet, there were mice throughout the hotel, and they even found mouse droppings in their room. This stay was not even worth 500 rupees, let alone the 1900 I paid. FabHotels is misleading customers with their listings. Because of a medical emergency and my parents being unfamiliar with the city, we were stuck with this horrible experience. I wish I could give a negative rating. Do not stay here—it is easily one of the worst hotels in Mohali."

Awful service. They changed the room in between so we had to shift only because they gave the booking for entire floor to someone else. And then the room alotted to us didn’t had a key so we spend half day with no electricity. Not to mention food that we ordered was plain khichdi and it took them 90 minutes to provide that. I wish i could give them zero star.

Absolutely Disgusting Experience – Do Not Stay Here! I rarely leave reviews, but this hotel stay was beyond unacceptable. From the moment we checked in, we were shocked by the condition of the place. We found cockroaches crawling in both the room and the washroom – completely unhygienic and horrifying. The bedsheets and pillow covers were visibly dirty, with stains and a musty smell that made it impossible to sleep comfortably. To make things worse, the door lock didn’t work properly, making us feel unsafe the entire time. The corridor and room had a weird, foul smell that made us want to leave the moment we walked in. This was not only unpleasant, but downright unsanitary and unsafe. I strongly do not recommend this hotel to anyone. Management needs to take immediate action to clean and repair the property before accepting any more guests.

Pathetic Experience – Not Even Worth 5 Minutes! This is hands down the worst hotel I’ve ever seen. The pictures on the website and MMT are completely misleading. In reality, the bedsheets were stained, the room and washroom reeked, and even the lift had a terrible smell. The receptionist was cold and unwelcoming—didn’t feel like a guest at all. It felt like a third-class lodge, definitely not suitable for a decent stay. I checked out within 5 minutes. This place seems like it’s only meant for OYO crowd or locals. Please don’t fall for the fake good reviews—I’m certain most of them are posted by staff or their friends. Save your time, money, and peace. Not recommended at all.

These guys are very unprofessional, they send a link in your phone and ask you to share the phone so they fill 5 star ratings from your phone.. I just saw them doing the same so i snatched it away from his hand. When we ask him he says it is what the “Manager” told them to do.. And we also saw the message send by the manager asking for the ratings to be filled 5 star.. The bathrooms are not cleaned and towels are dirty.. Totally disappointed with the services. They don’t have a lift but a guy can help you bringing your luggage up to 2nd floor. Don’t go by the rating because it’s not filled by the person itself.

We have confirmed booking of 3 rooms in this hotel after full payment online, when we reached to this hotel around 11:30 PM, fully tired along with 3 small kids and one senior citizen after driving thorough out the day from manali to Zirakpur. The receptionist told me no room is available and he told me that it is my fault that before booking rooms i have not called him. After half an hour he told me he has rooms but he will charge almost triple. Receptionist is very rude and greedy. We have returned from there and raised complaint on booking website then booking website provided other property.

Very bad experience I'm booking this hotel through IXIGO app and make payment 1200rs at 9:00 PM but I reached this hotel at around 10:20 pm then the hotel staff says hotel is full no rooms available right now then I want my payments back he says talk IXIGO customer care centre for cashback then I'm continue call customer care of IXIGO he says your payment will be revert 24 hr to 72 hr but today 6 days lapsed but my payment still pending. So please don't book online these all are scammers Hotel management and IXIGO app both

This is regarding the previous review where FabHotels asked me to contact them about the issue I faced about having denied check-in. No follow up from FabHotels on this issue even after 5 days from when the issue was reported. No refund initiated yet. Absolutely pathetic service from FabHotels. This hotel is running a scam and FabHotels is doing nothing about it. Do not book a room on this property. FabHotels will not help you in any way.

Actual rooms don't match the picture as shown on Google , the location of the property is missing over Expedia n other platforms , The name Fab is not used on the branding , only written black diamond hotel . washroom was clean , the door locks were broken , and there were too many cockroaches in the room, Bed sheet n pillow were not that white sheets dirty a bit , I asked to change directly, said yeah hi h jo hai , lighting in room for not Bright enough , reusable slippers were not dere , wooden flooring was making bubble sound