Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

Food was excellent and their managers in restaurant were very helpful. Due to fast, my wife wanted some different fruits , which were not on table. Same was provided promptly without Any extra charge. Good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

Very friendly staff, proactive and helpfull. I am talking here about all the staff I interacted with: reception desk, restaurant, romm service. The informations receied were always correct and I felt safe. The room was comfortable and clean. Great value for the money.

The room was clean. The surroundings and the hygiene was also good at the hotel. Staff was courteous and was quick to resolve any query. Location is perfect if anyone wants to visit Jaipur in its full pride. Perfect location, where everything is less than 10KM's away.

Excellent service provided by the hotel staff. Especially the staff from 24/7 where we had our lunch & dinner we had excellent food with an excellent service. Me and family really liked the hotel, the rooms were well maintained with comfy beds. Will recommend my friends to stay here if they are visiting here

I like the room and the staff is very polite and helpful specially when you are firstcomer and later also.i dont feel i am away from home when i am actually away from home. In my view this is the best room i ever stayed for the price paid . 10 out of 10 from my side.

Room basic services not provided water, towels and soap. Behaviour of staff was not appropriate.

Extremely disappointing and unprofessional experience. After taking Token amount, the team started pointing out issues and additional shortcomings which were never informed earlier. The booking was confirmed at a specific amount, however later we were charged more than the agreed booking price, which is completely unethical. Despite multiple calls and messages, the assigned team member (Anjali) stopped responding entirely. Due to this lack of communication, our guests faced significant inconvenience and stress. Worst of all, without prior information or consent, the confirmed hotel was changed and guests were shifted to a cheaper, lower-category hotel. This caused embarrassment and discomfort to our guests. Because of this experience, we will discontinue any future business and strongly do not recommend this service to others.

The bed linen looked like it was not washed properly, if it was washed at all. The room given to me at first had mosquitoes, bed bugs and a lot of garbage (hair and shampoo plastics) in the room. Upon requesting, they showed me multiple rooms, which of course were in terrible condition. Finally 101 on the ground floor was a bit of a better room.

Pathetic place. Broken furnitures, bed sheet with holes, walls stained with gutka spits, charge extra for everything may it be water, food. There is a smell of drain in the air. Photos uploaded are misleading. The hotel is now worn down and dirty See photos attached for better Calrity