Even charged for asking print out of Flight Tickets after staying in hotel from 18/05/2026 to 22/05/2026.

Faced very bad experience with this property. The rates are too high and there are no services as per the price. Images of the room are not as per on the site of the property. Hilarious Experience.

Firstly they are given another small room . They don't give any complementary tea or coffee as promised. Wash room is very very dirty. There is no toiletries available and no towels are there. Also shower was not working. Tv remote is missing. Lastly very very poor experience i have ever seen . Please do not book this fabotel

The room looks very shady and was not clean. It gave very ancient vibes. The comforter had holes in it and it was not clean.

Room not safely

My stay at Hotel Disa, Kolkata was very very disappointing, despite having in-house restaurant, no food was available for most of the stay, breakfast was refused saying the cook was sleeping, and even basic essentials like toiletries and coffee were not available. Tried contacting support regarding issues during my stay at their registered property Hotel Disa, Kolkata, but was kept on hold for more than 30 minutes without any assistance or response. Extremely disappointing customer support experience

"Absolutely Disgusting – Cockroaches and Filth Galore!" I can honestly say that my stay at this hotel was one of the worst experiences of my life. From the moment I walked into the room, I was hit with a musty, damp smell that made me want to turn around and leave. But things only got worse from there. The room was filthy. The carpet was stained and sticky, the sheets had questionable spots, and the bathroom looked like it hadn’t been cleaned in weeks. Mold was growing in the corners of the shower, and the towels had a weird, sour smell to them. I couldn’t even bring myself to use them. But the absolute breaking point was when I saw a cockroach scurrying across the floor. And not just one – over the course of my stay, I spotted at least three more. They were crawling near the bed, in the bathroom, and even on the nightstand. I couldn’t sleep at all, knowing those disgusting creatures were sharing the room with me. To make matters worse, when I complained to the front desk, they barely seemed to care. They offered to move me to another room, but after seeing the state of the first one, I had no confidence that the next would be any better. The staff was dismissive and unapologetic, which just added insult to injury. I ended up cutting my stay short and booking a room elsewhere. This place is a health hazard, and I wouldn’t recommend it to my worst enemy. Save yourself the trouble and avoid this hotel at all costs. Cockroaches, filth, and terrible service – what more could you ask for?

During my recent stay at the hotel, I encountered a series of challenges that disappointed me. These issues ranged from unresponsive and unprofessional staff to poor cleanliness, uncomfortable bedding, and a lack of amenities. Furthermore, the noisy environment further disrupted the peace, making it difficult to relax. The staff's unresponsiveness to complaints was a significant issue that detracted from the overall quality of my stay. They seemed to need more professionalism to address guests' concerns adequately, leading to a suboptimal experience. The room's cleanliness could have been more satisfactory, with stains on the carpet and dusty surfaces. The uncomfortable bedding posed another challenge, with a lumpy mattress that made it difficult to attain restful sleep. Basic amenities, such as toiletries, towels, and coffee, needed to be adequately supplied, adding to the inconvenience. The environment was also noisy, with disruptions from other guests, nearby construction, or traffic. Lastly, the services offered were overpriced, and the quality of the stay did not justify the high cost of the room. Considering the price of 2700 per day, the hotel fell short of expectations regarding cleanliness, comfort, service quality, and value for money. In conclusion, I would only recommend this hotel to some. The issues I encountered significantly detracted from the quality of my stay and suggested a need for improvement in various areas.

if you are belog to good family you can stay this hotel, this is C grade catogory hotel. so pls dont book this hotel. The photos on the booking apps and the actual rooms are quite different.. Poor hotel with Poor facilities.. Not very clean. Worst experience todate. Provided a room that's the size a too small, that's just in front of kitchen where the door bangs as the kitchen door opens. And when this issue was raised I was told that the pblm of kitchen is only for 2 hrs and stops as and when the kitchen stops working. No change to a better room provided. The receptionist is arrogant and shows no respect towards customer. Dirty rooms with no services, even the bed sheets and pillows were so dirty you can’t sleep. It’s better you should avoid this hotel. In this hotel water bottle is chargeable without giving any information not complimentory any water bottle. I got C grade towel its better not to use after complaining they behave like rudly...Services is very poor.. and in washroom place there is no hand wash after complain they give me hair wash sampoo and telling both are same. I am very disappointed...Worst service I ever seen in my life...I am not giving one star also...These hotel not belongs to one star in review... Please check acutal photos of the hotel- you can find cockroch, jang dustbin, no sampoo, no water bottle etc https://drive.google.com/drive/folders/1_TX9AF0wfpflvSc9LfZedfZadVdPDD0k?usp=sharing