Awesome experience.. I recently had the pleasure of at this Hotel.The behavior of the staff towards the customers is very good. Cleaning is also taken care of very well. The service is very good.

This is a fantastic Hotel,Rooms are Very Comfortable,Food Was Very Hygienic and Tasty, Great service and Cooperative Staff

Good rooms and clean environment but service is too slow

Bad experience, due to cleanliness , AMENITIES was not provided by then They wrote at site They charged me 35 rupees per bottle Laundary service not provided by then

I booked hotel new mohit regency but hotel staff denied to give room. He gave room in other down category hotel.

They have charged 2000 rupees extra

Subject: Complaint Regarding Unfair Extra Charge and Unprofessional Behaviour I stayed at Hotel Oasis Blue, Bhopal. At the time of checkout, I was charged 1000 through UPI. However, I was provided a bill of only 400. When I asked for the details of the remaining 600, I was told it was a decoration charge. The decoration was done entirely by us using our own materials. We did not use any decoration service provided by the hotel, and no such charge was informed to us before or during our stay. When I requested a proper bill or explanation for the extra 600, the reception staff behaved rudely, ignored my questions, and kept saying, "Isse pucho, usse pucho," without giving any clear answer. I request that: 1. A proper bill and written explanation for the 600 charge be provided. 2. If there is no valid basis for this charge, the 600 should be refunded immediately. 3. Appropriate action be taken regarding the unprofessional behaviour of the reception staff to ensure other guests do not face similar issues. I have the UPI payment proof and the bill issued by the hotel as supporting evidence. Thank you.

Bad Experience

I called the hotel for booking and they told me 1600/- for 2 Rooms 4 people and that Offline booking can be made.I reached there by around 11PM and the rates were increased to 3000/-. So I made a booking for 2 rooms and 4 people through Agoda after full confirmation by the Manager sitting there. I showed him the exact price, rooms, number of guests, confirmed availability and No extra charges and he said Yes in everything but it took automatically for 2 rooms 2 people and then he said he can't do anything. I tried to request him that I did everything in front of You and it was an error from the technical side and requested to correct the booking details. But he said nothing can be done. I then called hotel customer care, management, etc and they told that they have raised request and I also made a Special request via the email provided to change the booking details from 2 Rooms 2 persons to 2 Rooms 4 people. But nothing happened and it was already around 11:30 PM by then so I had to pay 2100 instead of 1600 and also I had to pay 800 extra for 2 persons, making a total bill of 2900/- which was supposed to be 1600/-. I would want a Refund for the same. If not given I'll be forced to make a complaint in the Consumer forum.