Your staff are excellent and courteous. Rooms are good

Rooms are good neat and clean value of money staff are good I refer my friends also

Good

Booking through Fab Hotels of the Serviced Apartment is a nightmare. I wanted to change the arrival time and get in touch with the Facility. The phone number given is that of a Call Centre. I contacted on 18th July twice and on 19th, SEVEN TIMES and twice even after I landed in Chennai. It was the same on all occasions - the IVR will say for contacting the Reception dial 6, the reply is, "our team will contact you soon" and disconnected. Even after 9 attempts to contact, nobody from Fab Hotel (perhaps an aggregator) ever replied. I had to manage with the Hotel for early arrival after a discussion. And regarding the Tree Service Apartment, rooms are comfortable, easily accessible and a little off the main roads. Service is satisfactory. NO food is available. When the Attendants bring food or coffee, the rates are exorbitant (compared to the Area and nearby Hotels). General maintenance is Average. The whole experience was awful. I can only give TWO Stars. **

Floor covered with lots of human hair..room not cleaned properly

There was no breakfast

Room was stinking

This is by far the worst hotel experience we’ve ever had. We had booked a room TWO days in advance, paid the advance amount, and clearly informed the staff that check-in would be at 4:00 AM. They confirmed everything and assured us that the room would be ready. But when we arrived at the hotel at 4 AM — tired, stressed, and with two senior citizens (my father and uncle, both over 60 years old) who came all the way for a medical check-up at SIMS Hospital — the staff casually told us they “forgot to allot the room.” Just like that. No apology, no arrangement, nothing. They simply returned the advance and left us stranded on the streets at an ungodly hour. Absolutely irresponsible, heartless, and unprofessional behavior. No respect for elders, no accountability, no basic decency. We were forced to go hotel-hunting at 4 in the morning with sick elders. Shame on this hotel. Do NOT trust their word or their bookings. They might just “forget” like they did with us. Pathetic service. Avoid at all costs.

I copied from the previous review, the same I am about to share as my review.I recently had the misfortune of staying at the FabExpress Earth Hotel in Chennai, and I'm compelled to share my disappointing experience. Unfortunately, the hotel failed to meet my expectations in several areas, including: - Unhygienic blankets with a strong unpleasant odor - Mosquito infestation - Cockroach presence - Unsanitary walls stained with gutka - Dirty and unkempt walls - UnCleaned and unhygienic toilet facilities - Polluted water Even the AC was also not at all working To make matters worse, I had booked the hotel online, relying on the attractive pictures and the promise of breakfast, only to discover that they don't have a restaurant. When I requested a refund, it was denied. Overall, my stay at FabExpress Earth Hotel was subpar, and I'm extremely dissatisfied with the services and facilities provided."