Entry towards the hotel is little complicated but the rooms are fine, it's really clean. Overall a fine place to stay though!

Night support could be better and more courteous, breakfast option was available on booking.com but was canceled when someone from fab called and asked for advance payment thereby canceling that reservation and provided a direct booking with no mention of cancellation of breakfast or the booking.com reservation cancellation

Good for the price, not to expect more.

Rooms are very small, and when I see room in online then very good size room but still I coming then very bad condition and location is not good for beach and not worth it for money

Location wise good. 2 Walking distance to mall and 15 min to beach. Service wise they are really helpful. Issue is regarding cleanliness. There were mosquitoes in room. Budget wise, can be bit more clean. Service wise, they are really good.

I dint like the stay rooms were little dirty and the bed covers also looked dirty. We had issue with water flow in the bathroom which they couldn't fix inspite of complaining.

Booking through Fab Hotels of the Serviced Apartment is a nightmare. I wanted to change the arrival time and get in touch with the Facility. The phone number given is that of a Call Centre. I contacted on 18th July twice and on 19th, SEVEN TIMES and twice even after I landed in Chennai. It was the same on all occasions - the IVR will say for contacting the Reception dial 6, the reply is, "our team will contact you soon" and disconnected. Even after 9 attempts to contact, nobody from Fab Hotel (perhaps an aggregator) ever replied. I had to manage with the Hotel for early arrival after a discussion. And regarding the Tree Service Apartment, rooms are comfortable, easily accessible and a little off the main roads. Service is satisfactory. NO food is available. When the Attendants bring food or coffee, the rates are exorbitant (compared to the Area and nearby Hotels). General maintenance is Average. The whole experience was awful. I can only give TWO Stars. **

Room was stinking

1) Poor Service in Canteen: The canteen staff, especially the captain named Prisha, responded rudely when we requested an extra small bowl of coconut chutney. She said in Hindi, "Kitna khayega? 2 plate ka chatni bheja hai na, aur kyun chahiye?" This was very unprofessional and insulting. 2) Cold Food: Food served in the canteen was not warm. We expect at least freshly heated meals during our stay. 3) Misleading Information About Complimentary Food: When we called before booking, we were informed that omelets were complimentary. However, after check-in, we were told omelets are chargeable. Only after raising concern did they provide it complimentary. 4) Room Size: The room was much smaller than expected and not as depicted online. 5) Wi-Fi Issues: The Wi-Fi was not functioning properly, which disrupted our work. 6) False Listing on MakeMyTrip: The listing claimed the availability of a washing machine. However, we found only paid laundry services were offered, which is misleading.