Staff was extremely helpful and supportive

Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

Staff should behave & talk properly with the customers

This hotel is located in Vavol which is not as developed as rest of Gandhi Nagar, roads are broad but full of dust. When you reach this hotel you won't find Name of fab hotels anywhere. Only sidhhartha corporate is mentioned in the signboards. When you get inside the hotel the image which is shown on fab hotels website/app is missing from the reception counter. We booked this hotel for 5 days and the selected the package which was including breakfast and lunch or dinner. We paid the booking amount through the wensite of fab hotels, but it seems the hotel manager was not at all bothered about the online booking from fab hotels. He kept on denying that lunch or dinner is included with booking. Such was his attitude that he kept on arguing that who gives lunch and dinner. This appears that either he didn't care about online booking or there was no coordination between the fab hotels website and the hotel staff. Rooms are OK. It seems that the linen gets cleaned in a while. Towels were clean as well. Two Lights were turning on when we wanted to turn on a single bulb. Bathroom was clean. Restaurant is not located inside this hotel, for having breakfast or dinner/lunch either we need to call the restaurant which is situated at Sidhhartha Inn hotel which is around 200 meters away from this hotel. Staff at the resturant was also in denial mode when we went for dinner and for having food we needed to call the customer care of fab hotels. Connecting to a customer service associate at fab hotels was another daunting task, you select an option and keep waiting,. After waiting for more than 10 minutes when our call was connected with a customer service associate, she confirmed after taking the manager of sidhhartha corporate hotel in conference call with me that full payment has been done online and we need not pay anything now, but the manager was still adamant and tried to deny the dinner by saying dinner is not included in booking package. One of the worst managers I saw in any hotel and the worst coordination between a portal and a hotel. Fab hotels is another "Oyo". You pay and invite the trouble. Not recommended to go through the agony of booking on fab hotels. Better book through reputed portals like MakeMyTrip where customer service is excellent and hotels are trustworthy.

1. Manager Pradeep is untrained , ill mannered, argumentative and highly non accomodative.He insulted our entire family just during check in. He needs replacement or massive attitude training. Assume nothing will happen. 2. The hotel name is Siddharth Corporate and not Fabhotel Siddharth Corporate. No physical signage of Fabhotel. 3. The booking coordination between hotel and fabhotel was poor , leading to chaos. And hotel were insulting us inspite of holding all proper booking details with no gaps from our side. During stay , we faced 1. Breakfast is served 210 m away restaurant. No resturant for breakfast at hotel. The breakfast was served at Punjabi Tadka. You need to walk on road to get to restaurant in another property. 2. The Ist day breakfast was cold served . We were served fresh juice , which was stale with some sweetener. The toaster was not properly working. No butter knife was available. 3. The room didn't had any balcony or windows. The representative pic on website are luring for wrong image. Now after reading this 1. Firstly we will have denial . 2. Gyan to improve further.

1. Manager Pradeep is untrained , ill mannered, argumentative and highly non accomodative.He insulted our entire family just during check in. He needs replacement or massive attitude training. Assume nothing will happen. 2. The hotel name is Siddharth Corporate and not Fabhotel Siddharth Corporate. No physical signage of Fabhotel. 3. The booking coordination between hotel and fabhotel was poor , leading to chaos. And hotel were insulting us inspite of holding all proper booking details with no gaps from our side. During stay , we faced 1. Breakfast is served 210 m away restaurant. No resturant for breakfast at hotel. The breakfast was served at Punjabi Tadka. You need to walk on road to get to restaurant in another property. 2. The Ist day breakfast was cold served . We were served fresh juice , which was stale with some sweetener. The toaster was not properly working. No butter knife was available. 3. The room didn't had any balcony or windows. The representative pic on website are luring for wrong image. Now after reading this 1. Firstly we will have denial . 2. Gyan to improve further.

Surprised to see so many negative reviews on this property. Specially on management issues. What is owner MANGALBHAI VAJABHAI PATEL doing ? He should immediately get Manager Mr. Pradeep removed from system. He is not capable of handling customer / guests/ managing hotel. Any when they don't have a resturant internally, they should call it MOTEL and not hotel. Am sure both Fabhotel / MakeMyTrip should do some introspection for giving this place it's right position. Very petty situation..Beware of such hotels.

The hotel is nothing like in the photos. The rooms are dingy and musty with no windows and require the fan and AC to be switched on for 10-15 minutes for the smell to clear. There is no kitchen/restaurant on the premises but some 100 metres away. So even a cup of tea can take as long as half an hour to arrive. I was also told the terrace is not open to guests.The only positive was that it was close to Mahatma Mandir, where I had some work. I'll not be staying here ever again.

Worst experience. The reception person was a bit arrogant , have charged extra for driver while we have confirmed the driver can sleep in the reception. Also They have Cat which is moving around while night , which causes disturbance to the driver who slept in the reception. Have booked only in the name of Fab hotels , but not in any standard , rooms are not properly maintained . No bisleri water provides, towels are old.

Worst ever experience. After reaching the property's location, they refused to provide room without informing any valid reasons. After almost 3 hours of wait, hot talk and arguments they provide a dirty & unhygienic room. I stayed in Room No. 101 but they provided me the bill mentioning it as Room no. 604. Most of the front desk staff are very rude and of ill behaviour. I will not recommend any one to stay in this property.