Had good experience over all. Staff is so corporative.

They are not allowed unmarried couple so book accordingly. I had to change the hotel. Staff behaviour was good and helpful

Staff Behaviour was pathetic asked to get my vehicle parked he told me khud se kr lo main bike side ni kr paunga and also they were using drugs when we reached late at night and when this incident happened

Room was online booked and paid but staff asked extra Rs.300 for booking and staff was constantly knocking at door 2-3 times.

There is a smoking smell in the room and a match box is on the table. Dustbin is not clean

Very bad experience in the hotel wrong location given booked 4 rooms 3 given in one hotel 1 im other

Average room and bathroom. Not so clean and hygienic...not value for money.

Terrible Experience – Would Not Recommend I stayed at this hotel for 2 nights, and the experience was extremely disappointing. Basic cleanliness and service standards were not maintained. The room was dirty, had a foul smell throughout the stay, and the AC was not working at all, making the environment very uncomfortable. To make matters worse, the room telephone was dead, so we had to physically go to the reception every time we needed assistance. When I raised these concerns with the receptionist, Mr. Amar, he openly admitted that they were already aware of these issues, including a non-functional geyser. He promised a room change, but no action was ever taken. Food service was equally poor. We had to personally inform the reception that we wanted bread with our masala omelette since the room phone didn’t work. Still, only the omelette was served. When we questioned it, Mr. Amar casually replied, “We thought you didn’t want bread,” showing a clear lack of communication and attention to detail. The bathroom door handle and lock were broken, adding to the overall discomfort. Linen, including bath towels, was clearly unwashed. Even though the booking was for two people, only one towel and one bottle of water were provided. When asked about the second water bottle, we were told it would be RO-filtered tap water, which they served chilled to avoid suspicion—an unacceptable and deceptive practice. This was an all-around horrible experience—from the lack of hygiene and broken amenities to the poor service and careless staff behavior. I strongly urge others to avoid this hotel unless major improvements are made.

I had a deeply disappointing experience with Nirvana Residency. Despite having a confirmed booking via Brevistay and even calling the hotel a day before to reconfirm, I was shockingly denied check-in upon arrival. The hotel informed me they were fully booked and couldn't accommodate me. This left me stranded with my luggage, completely at a loss on where to go. I faced considerable stress and mental frustration, as well as the challenge of finding an immediate alternative. I had to visit 4-5 hotels before finally securing a place to stay, and I ended up paying significantly higher prices due to last-minute booking. My trip to Delhi was completely spoiled, with so much time and energy wasted. Adding to this, there was another group experiencing the same issue—they had even prepaid for their stay but were still refused a room. The hotel’s only response was to direct us to contact Brevistay, which was unhelpful given that the hotel itself was already full. This lack of professionalism and care for customers is unacceptable. I will never return to this hotel, nor recommend it to anyone. Nirvana Residency needs to seriously reconsider its approach to customer service and reliability.