The room service and staff were ok and helpful. The rooms were not clean , stains where there everywhere and even mirror was not cleaned well. The towel provided was little old and the bedsheets were also old. It's ok if you just want to stay for a night or two and if u just want a place to sleep

Please provide room locks and bed is not good and Fab express hotel staff behaviour is not good very very bad behaviour and I booking for Dulux room in fabexpress hotel app and provide me to hotel Manager a normal room and gate locks are not properly ready and get locks very very bad for couple you push the door and suddenly open the doors please fix properly gets lock

Location is perfecto - hats off. nice. BUT 1. No service quality. 2. Breakfast not made available 3. No call for Breakfast 4. Repeated time reminders to send food to room 5. Room Cleaning only on ask 6. TV remote not available 7. toiletries only on demand 8. Limited water bottles in room as per no of days booked.

The location of De Sivalika Boutique is good, but the overall experience was disappointing. The room condition and cleanliness were not satisfactory. There was no hot water, and the bathroom was not clean. Also, the online photos look good, but in reality the rooms are very different. It is not worth the money spent

Were it possible I would have given negative marking. The hotel staff are improperly behaved. I visited in the evening and it was pre-book. They offered a shabby room which we denied. They had other rooms too but they didn't let us check in, in those rooms. The hotel staff were so bad that they even told us to leave the hotel. It was around 10pm and we really left the hotel without checking in. Will suggest people to avoid this hotel if visiting with family or friends, as you will not have a warm experience

The stay was pathetic , 1- checkin time was 12 pm , we reached at 4 (our train was late) still the rooms were not ready , 2- rooms were very dirty , inside the room there were spitting marks , on the wall 3- washroom was not usable , the flush didn't work , 4 - room didn't had any locking option. Overall I'm not able to give 0 STAR , if I could I would've given minus to this hotel

As per the premium price they charge for the rooms get ready to be welcomed to the most dirty black themed washroom where they have left no stones unturned to keep the toilet seat dirtier than those found in public toilet The speed of water in taps is super slow and if you wish to have a shower then please forget that. Now coming to the main point They have written big notes on no alcohol and no unmarried couples or prostitution allowed But we have ourselves seen 3 couples out of which 1 clearly looked like a prostitute entering the hotel in a matter of 30minutes while we were waiting for our cab to arrive. Infact they maintain seperate register to enter their names. Clearly local identity and no luggage While a decent family is expected to fulfill n number of formalities like identity card,signature and also a webcam photo being taken These under the table silthy work needs no verification It was utterly disgusting and unfit for the family trip especially taking into consideration the fact that this place is walkable distance from a divine place of religious interest like BELUR MATH Shame on the hotel

"Absolutely Disgusting – Cockroaches and Filth Galore!" I can honestly say that my stay at this hotel was one of the worst experiences of my life. From the moment I walked into the room, I was hit with a musty, damp smell that made me want to turn around and leave. But things only got worse from there. The room was filthy. The carpet was stained and sticky, the sheets had questionable spots, and the bathroom looked like it hadn’t been cleaned in weeks. Mold was growing in the corners of the shower, and the towels had a weird, sour smell to them. I couldn’t even bring myself to use them. But the absolute breaking point was when I saw a cockroach scurrying across the floor. And not just one – over the course of my stay, I spotted at least three more. They were crawling near the bed, in the bathroom, and even on the nightstand. I couldn’t sleep at all, knowing those disgusting creatures were sharing the room with me. To make matters worse, when I complained to the front desk, they barely seemed to care. They offered to move me to another room, but after seeing the state of the first one, I had no confidence that the next would be any better. The staff was dismissive and unapologetic, which just added insult to injury. I ended up cutting my stay short and booking a room elsewhere. This place is a health hazard, and I wouldn’t recommend it to my worst enemy. Save yourself the trouble and avoid this hotel at all costs. Cockroaches, filth, and terrible service – what more could you ask for?

During my recent stay at the hotel, I encountered a series of challenges that disappointed me. These issues ranged from unresponsive and unprofessional staff to poor cleanliness, uncomfortable bedding, and a lack of amenities. Furthermore, the noisy environment further disrupted the peace, making it difficult to relax. The staff's unresponsiveness to complaints was a significant issue that detracted from the overall quality of my stay. They seemed to need more professionalism to address guests' concerns adequately, leading to a suboptimal experience. The room's cleanliness could have been more satisfactory, with stains on the carpet and dusty surfaces. The uncomfortable bedding posed another challenge, with a lumpy mattress that made it difficult to attain restful sleep. Basic amenities, such as toiletries, towels, and coffee, needed to be adequately supplied, adding to the inconvenience. The environment was also noisy, with disruptions from other guests, nearby construction, or traffic. Lastly, the services offered were overpriced, and the quality of the stay did not justify the high cost of the room. Considering the price of 2700 per day, the hotel fell short of expectations regarding cleanliness, comfort, service quality, and value for money. In conclusion, I would only recommend this hotel to some. The issues I encountered significantly detracted from the quality of my stay and suggested a need for improvement in various areas.

if you are belog to good family you can stay this hotel, this is C grade catogory hotel. so pls dont book this hotel. The photos on the booking apps and the actual rooms are quite different.. Poor hotel with Poor facilities.. Not very clean. Worst experience todate. Provided a room that's the size a too small, that's just in front of kitchen where the door bangs as the kitchen door opens. And when this issue was raised I was told that the pblm of kitchen is only for 2 hrs and stops as and when the kitchen stops working. No change to a better room provided. The receptionist is arrogant and shows no respect towards customer. Dirty rooms with no services, even the bed sheets and pillows were so dirty you can’t sleep. It’s better you should avoid this hotel. In this hotel water bottle is chargeable without giving any information not complimentory any water bottle. I got C grade towel its better not to use after complaining they behave like rudly...Services is very poor.. and in washroom place there is no hand wash after complain they give me hair wash sampoo and telling both are same. I am very disappointed...Worst service I ever seen in my life...I am not giving one star also...These hotel not belongs to one star in review... Please check acutal photos of the hotel- you can find cockroch, jang dustbin, no sampoo, no water bottle etc https://drive.google.com/drive/folders/1_TX9AF0wfpflvSc9LfZedfZadVdPDD0k?usp=sharing