Room clean excellent service and the hotel is at very good location staff is very good coperative all place are near by smmoth check and chekout ensureby them

Good stay at and affordable price. Rooms are very basic but their breakfast and room service was really good. Visit again

The staff was exceptionally courteous and professional, and this extended through all the departments, right from the Front Desk to Housekeeping.

Old and used bed sheets were given. Even the comforter cover was dirty with human hair and cigarette burns. The toilet door from inside is dirty. No one bothers to bend and wipe clean them. Overall not a hygienic feeling staying in the hotel. The window panes in the toilet don’t cover the bottom portion making the person in the toilet exposed to the school children in the classroom just adjacent to the hotel room. Very poor management of the hotel.

1. They give you old water bottle unsealed with water. 2. For AC remote, you need to go and ask them again. 3. AC was super noisy and was cooling very slowly. 4. Mattress was pretty bad ( one of the worst ) 5. Gate closes at 10.30pm so if guest wants to go out they can't come back before morning. 6. Hotel is just beside the carmel school, so if you stay in hotel in daytime, it's going to be super noisy. 7. The staff was very rigid towards the gate closing time, said there's is no guard so they close the gate by 10.30pm and whose responsibility is keeping a guard. So if you want to explore city at night or even order food, that's not an option here after 10.30pm 8. Not worth the price in anyway.

Very bad hotel rooms are very durty even lock of room 304 was also damaged and ac is very slow cooling and tv remotes was without cells Curtains are also very durty and house keeping also not responding Very bad service I will never book again

Worst hotel. No hand wash and they have provided us the used room. Water leakages eveywhere . pleade do not book this hotel

Waste of money place plz dnt visit rooms dirty show in pic its different nd when I tell them they are saying me they will call police that I m shouting on them if I paying u premium room money then why will I take normal deluxe room ni staff no service bed sheet for dirty ac was was leakage

SCAMMER !!!!! Be careful especially if you are foreigner. They don’t accept foreigner but they will told you only when you arrive, after accepted the booking on the app. They are able to receive the money with international card via booking but not able to welcome foreigner ?!! They asked us to cancel on the app but they haven’t accept it and because it was at the last moment, booking told us we have to pay the all price !! They acted like nobody speak English, don’t want to refund the money … During this time we saw others people arrived with a booking online, they asked them more money because of the Durga puja festivities (they know you don’t really have choice because during this time it’s difficult to book another time).