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Room clean excellent service and the hotel is at very good location staff is very good coperative all place are near by smmoth check and chekout ensureby them
Good stay at and affordable price. Rooms are very basic but their breakfast and room service was really good. Visit again
1. They give you old water bottle unsealed with water. 2. For AC remote, you need to go and ask them again. 3. AC was super noisy and was cooling very slowly. 4. Mattress was pretty bad ( one of the worst ) 5. Gate closes at 10.30pm so if guest wants to go out they can't come back before morning. 6. Hotel is just beside the carmel school, so if you stay in hotel in daytime, it's going to be super noisy. 7. The staff was very rigid towards the gate closing time, said there's is no guard so they close the gate by 10.30pm and whose responsibility is keeping a guard. So if you want to explore city at night or even order food, that's not an option here after 10.30pm 8. Not worth the price in anyway.
Very bad hotel rooms are very durty even lock of room 304 was also damaged and ac is very slow cooling and tv remotes was without cells Curtains are also very durty and house keeping also not responding Very bad service I will never book again
Worst hotel. No hand wash and they have provided us the used room. Water leakages eveywhere . pleade do not book this hotel
SCAMMER !!!!! Be careful especially if you are foreigner. They don’t accept foreigner but they will told you only when you arrive, after accepted the booking on the app. They are able to receive the money with international card via booking but not able to welcome foreigner ?!! They asked us to cancel on the app but they haven’t accept it and because it was at the last moment, booking told us we have to pay the all price !! They acted like nobody speak English, don’t want to refund the money … During this time we saw others people arrived with a booking online, they asked them more money because of the Durga puja festivities (they know you don’t really have choice because during this time it’s difficult to book another time).
I recently stayed at this hotel in Kolkata, and it was an absolutely dreadful experience. The staff were incredibly rude and unsupportive throughout my stay. Cleanliness was non-existent: the rooms were smelly, the bedsheets were full of stains, and the mattresses had a horrible odor. To make matters worse, the toilets were unhygienic and there were leaky taps everywhere. Considering the cost of the rooms, the quality of the stay was extremely poor and did not justify the price at all. I would not recommend this hotel to anyone looking for a pleasant stay. Avoid at all costs!
Waste of money place plz dnt visit rooms dirty show in pic its different nd when I tell them they are saying me they will call police that I m shouting on them if I paying u premium room money then why will I take normal deluxe room ni staff no service bed sheet for dirty ac was was leakage
First of all after made the payment done they denied to provide me a room when the booking was confirmed. Secondly, service is worst and worst. No facilities, washroom is not cleaned, geyser was not working, asked for drinking water no service, tried to connect with the reception on phone even with the manager but no response. Overall very very very possible experience. I would recommend not to go to this hotel. Never, every single peeps on is disappointed with this property. You will be in a trouble if you are biding this hotel. Images don’t match with the real property.

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