FabExpress Laxmi Inn

This hotel doesn't deserve even one star but still i am giving. 1)receptionist have very very rude behaviour. can not talk politely. he doesn't deserve to be sit on reception. he deny everything directly on our request. we came 11.30am, only 30 mins before check in time and we have requested for early check in but receptionist asked for extra charges 250/- but as per your policies it is non-paid for above require time. 2) as we have complementary breakfast paid 400/- and they are bringing outside local shop food, very poor quality food and poori sabji it was cold. when we asked for breakfast, receptionist said "breakfast after 10 o'clock." i have heard this first time breakfast timing in hotel after 10 o'clock. when the ward boy bring the breakfast, it was very unhygienic, not covered, no spoons, no tissue papers given. the ward boy was in very dirty clothes wearing tshirt and half pant. i guess who clean the toilets also serving the breakfast. there was no water bottles, kettle for boiling water etc in the room. 3)bathroom was good but geyser was not working. ac we requested to switch on and later on they cut the power supply from outside. 4) we have ordered dal makhani and plain rice, that toilet cleaner boy bring packed food, it was bring from outside local shop along with plates with dirty plates. very hygienic food. 5) there was only one charging plug in the room. one was broken which was beside the bed. 6) tv channels was not coming even after informing the receptionist. 7) we had informed yesterday, will check out early around 9 o'clock because we have flight 10 o 'clock so requested to provide breakfast early but they denied, reason given by them is our kitchen opens after 8.30am. 8) door lock broken, socket broken, bed sheet have hole and stains. 9)everytime we call on room service number, they recieve the call after 10-11 rings. 10) this is the worst hotel i have ever seen. receptionist must be replaced. there behaviour are like are working in the dormatries. 11)we booked for double bed but provided "divaan" bed. 11) there are some deficiencies in the room, supportive photos attached.

I had to wait for 1.30 hours to get the room. when i reached the hotel, the staff said all rooms are booked offline and not a single room is available. if it's booked then how can you allow to book via fabhotels. after a long wait, got a small room with no ac at all. i have just used the washroom and had to check for other nearby hotel. it was a terrible stay. didn't accept that from fabhotels.

The room was always absolutely clean, and the housekeeping staff was always smiling and always kind when coming to my room. staff at the reception was kind and really helpful. they were able to solve all our problems, from ordering a pizza until booking airplane tickets. the hotel also offer a good service in its travel desk.

Rooms were a good size and nicely furnished. it was very quiet, barely any noise from outside except for the occasional wedding nearby. the bed was excellent quality, i slept well the whole trip. also as a solo female traveler, i felt very safe and comfortable.

The staff was very nice and they were very polite..... the room was awesome neat and clean.....every facility was there like at home. i must say everyone please go there....its really nice location and easy to reach. and its in under reasonable price.

Really good hotel, i look forward to staying here . the staff are the best feature, genuinely helpful and kind. it is always a good sign to see the same staff members when you return to a hotel. rooms are spacious and good value for money.