Great location, helpful staff, but hotel needs to improve cleaning essentials

Very bad room service very delay in breakfast and other service not available breakfast item tea, no give complementary water bathroom kit and any other services

Washroom Door mat was not available, daily house keeping was not regular. I shall not visit here again. NOT RECOMMEND

had an extremely disappointing stay at this FabHotel. We booked 2 rooms for 4 persons, and the experience was full of inconvenience and harassment. Initially, we were given Room 302, where the fan regulator was not working. After complaining, we were shifted to Room 301, but the water tap there was also not working. Later, around 10 PM at night, we were again shifted to Room 203. Changing rooms multiple times late at night was very frustrating. There were no basic amenities at allno soap, no shampoo. We were given only 2 towels for 2 rooms, i.e., one towel per room, and both towels were torn and in very poor condition. We had to go out in the cold at night to buy soap and shampoo ourselves. Not a single complimentary water bottle was provided. One staff member said there would be no charge, but later during checking and checkout, we were told that charges would apply, and we were forced to pay for a 120 water bottle. Staff communication was completely contradictory. Overall, the amenities are only for names sake. It honestly feels like this hotel is only hungry for money and has no intention of providing proper service. My money felt completely wasted. Very poor, unhygienic service. I would not recommend this property to anyone.

I booked a room via FabHotel Silver Sky, Kalighat. The room was untidy and full of used utensils. No water bottle was provided. At the time of check-in, they gave us a very small room in poor and unclean condition. We requested a better room as mentioned in the FabHotel app, but the experience was still very disappointing. The pillows were used, no water bottles were given, the room was not properly cleaned, the bathroom taps were broken, and there was a bad smell in the room. If this is the kind of stay FabHotel is providing, then it is not acceptable. We are paying a huge amount and still getting rooms in such poor condition.

Bed sheets were torn , pillows stained , asked the staff if we could check out 1 hour after the check out time.. he directly refused. Bathroom as so unclean , taps broken.

Too rude staff and no flexibility, Room is smelly bad everywhere the smell of cigarettes. Non- Smoker cant live there. Flash dont works well and not feasible at all

The ambience is not at all good. Even paying for the breakfast before hand in booking I was asked to pay for the breakfast. What a beautiful scam this is.

This is biggest mistake of my life to choose FabHotels and i will never repeat this mistake againTotally disappointed with Fab and as well as their hotel

First of all this was my worst staying experience in my life. I booked this hotel for 2 nights and I paid the whole amount through online. When I went for check in the receptionist told me I have to pay more. When I asked why, thn the receptionist told me which one I paid that amount very less. Total I paid 1454/- . After all the discounts. Receptionist hold my check in more than 1hr. She told me I have to pay more 1398/- other wise I cannot check in . When try to connect to FAB customer care I didnt get any solution. I showed the receptionist the price which one I paid in FabHotel app, still dont want to understand. After long wait when I dont have any options I paid extra 1398/-, because I was tied and I need rest. After that when I enter the room the room was very tiny and smell no good, bed linen was not clean properly also cockroach running around. For This kind of room seriously I paid too much. Its totally waste of my time and money. After this incident I never trust FabHotels .