One of the receptionist her name starts from L ( i font know her full ne she was very rude extremely rude and insulted us like anything asking too many personal questions also she told me I can leave the hotel and take my money back , she shouted like anything on us telling that she has full right to sSk anything becasuse of her my experience got very bad and I left hotel one day before yesterday because the aura atmosphere she created for us insulting shouting screaming was unexpectable in front of all other people

Breakfast/room/cleanliness - nice place to relax after facing the heat. Given that India is not a country you can walk around easily after a day tour, this hotel is recommended to spend a rest of the day!

A beautiful hotel, very helpful and courteous staff. The breakfast was very good. Clean and comfortable rooms. The sleep quality in the room was very good. Modern bathroom facilities. Overall it was a very good experience.

Hotel Bala Residency is very well for stay. Every thing is very good,staff, clining, place all is okay. Thanks to Bala Residency all staff.

This place is ideal for a stay with two people. The rooms are clean, neat, and well-maintained. However, they are a bit compact for three guests (especially if traveling with a child over 3 years old). Occasionally, there was a drainage smell, which could be improved. The location is excellent right on the main road, very close to the visa office and Jio World Centre. The standout feature is the friendly and supportive reception and staff, who made the stay comfortable.

Very friendly staff, proactive and helpfull. I am talking here about all the staff I interacted with: reception desk, restaurant, romm service. The informations receied were always correct and I felt safe. The room was comfortable and clean. Great value for the money.

Nice hospitality,good bed, cooperative staff,good social sense,food was fine ,it was a beautiful ambience around , location was good ,things were taken care at short notice , overall a beautiful stay, would surely recommend.

Very Friendly Staff, Good Location, Super Clean, Awesome Food, Everything was Spot On n' upto My Expectations. Will visit the same Hotel Soon n' Recomend All.

I stayed here on 20th May. Very dirty and unhygienic room, water was dripping from AC on the bed in my room, there were blood stains on the bedsheet, the worst thing is that the bedsheet was thrown on the bed. Don't ask the staff, they demanded 100 rupees for 2 water bottles. Don't go here by mistake.

Pathetic. Pitch dark power cut and I had to check out and go to a cafe Rather spend more and go to a better hotel than this shithole