I had a great stay here . The hotel was great nd the house keeping staff was very helpful during the stay. Nd the staff was well groomed. The reception staff was also very nice nd polite.

The property is best , the location is also good nd the property is very nice the house keeping staff is so humble and always ready to help . reception staff was so polite and helpful ☺️

My stay at Hotel Marol Metro has been extremely disappointing right from the check-in. At the time of arrival, the front desk responsible person was not available. The staff initially told me all rooms were full and asked me to wait as the manager was in the washroom. Only after some time, the manager came and confirmed that my room was indeed booked in my name. This left a very unprofessional first impression. When I asked for drinking water, the staff first filled my own bottle with regular tap water. Only after repeatedly insisting did they provide a mineral water bottle. Later, when I asked for another bottle, they said only one free bottle per day is allowedwhich was never mentioned during booking. For the second bottle, they charged me 30 for a bottle that actually costs 20. On questioning, the reply was in hotel industry it will be service charge. This is nothing but overcharging and misleading guests. The room and amenities are far below expectations: Bedsheets and towels were dirty and seemed unhygienic. Mattress is of very poor quality so thin that you can actually feel the plywood of the bed while lying down. Very uncomfortable and unacceptable for a paid stay. Very small room with no wardrobe or newspaper. Bathroom door does not lock properly. No door mat was provided on the first day; the floor became very messy. Only after repeated requests on the second day did they finally provide one. Only two very small soap bars and a cheap shampoo sachet were provided, and that too after repeated requests for toiletries. TV remote was missing. To make things worse, breakfast was promised (with extra charges already paid), but it was not provided. On asking, the reception staff simply said contact Fab Express, the company from where you booked, for breakfast. This is completely irresponsible and unacceptable. On top of all this, every small service is overcharged. For example, when I asked for boot polishing, they charged me 100 which is around 2.5 times higher than the costliest rate outside. Clearly, the hotel is exploiting guests with unjustified charges. Shockingly, on the second day of my stay, they even asked me to check out, despite the fact that I had already paid for 3 days. Only after confirming with his team did the staff member come back and apologize, saying it was a mistake. Finally, at the end of my 3-day stay, the staff shamelessly requested me to post a positive review on their behalf, saying its a matter of my job and even offered to adjust the additional charges of breakfast and water bottles if I agreed. This kind of behavior is manipulative and unacceptable. Although the staff speaks politely, they clearly avoid providing the services promised at the time of booking, and whatever services they do provide come with unfair hidden charges. I strongly advise others NOT to book Hotel Marol Metro. You will end up feeling cheated by their misleading promises, unhygienic conditions, extremely poor amenities, overcharging practices, and unprofessional conduct.

Fab hotel employee delebratly asked me changed my booking to this pethetic hotel.Only good thing about it is the staff behavior apart from that everything else was just misrable if you are looking for hotel dont book this go for L**m**n

Horrible Stay – Never Again! This is by far the worst hotel I’ve ever stayed in. The bathroom was filthy and smelled disgusting. The entire room reeked of a stinking odor, the AC kept leaking water, and the damp walls made the place feel unhygienic and unsafe. On top of that, the staff’s behavior was the worst of its kind – rude, unhelpful, and completely careless about guests’ problems. Absolutely terrible experience. Stay away from this hotel if you value your money and peace of mind!

I do not recommend this hotel to anyone due to the following reasons: 1. Terrible location – The hotel is situated among garages and scrap yards, which makes the surroundings unpleasant. 2. Congested rooms – The room I stayed in was extremely cramped with no ventilation. There wasn’t even a single window. 3. Poor hygiene and cleanliness – The ceiling fan appeared not to have been cleaned for years and was covered in dust. The blankets and bedspreads were dirty, unwashed, and had noticeable dark stains.

Worst hotel worst experience of life Fab hotels are fraud company After check in time they cancel the booking Customer care not co-operative Don't book fab hotels Pictures are not real, room size are not real Match box size rooms,no ventilation,suffogated rooms

Worst worst worst hotel i have seen in my life its totally worst dont get fooled by seeing the pics and book the hotel its no1 worst hotel in whole Mumbai dont rotten smell. In room water leakage in bedroom if we ask what is this smell thoes people are saying hotel smell sir lol and there are no windows if we ask where is the windows they are like no windows in hotels sir we checked in stayed for 5 min and checked out dint even ask the money

Not comfortable room very small room And not warking hot water gijar TV not warking

Worst ever stay in my life. Face lots of problems like leakage from roof, no water from Tap, no hygiene maintain, mini oyo you can. I will never ever recommend this hotel to any one