Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

This is a very good and safe budget hotel for solo travellers as well as family.Make sure the rooms are as you expect as wasnt the case with me.I had to ask for room change which was promptly provided.The best part is the location which is near to metro station,bus stand,auto stand,haldirams,sitaburdi market.Rooms are okay and slightly cramped.There is bar and restaurant attached.staff is polite and helpful.service is prompt.

Food was excellent and their managers in restaurant were very helpful in my Hotel. Due to fast, my wife wanted some different fruits , which were not on table. Same was provided promptly without Any extra charge. Good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

Food was excellent and their managers in restaurant were very helpful. Due to fast, my wife wanted some different fruits , which were not on table. Same was provided promptly without Any extra charge. Good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

The room was always absolutely clean, and the housekeeping staff was always smiling and always kind when coming to my room. Staff at the reception was kind and really helpful. They were able to solve all our problems, from ordering a pizza until booking airplane tickets. The hotel also offer a good service in its travel desk.

The delux room showed online is different, booked delux room and the toilets were not clean as well as very very small. The toilet doors were without lock. Windows are opening directly infront n closeby to near hotels window.

Horrible experience at this hotel - The hotel did not honour online booking which was already paid. - Hotel assured parking but all they had was road parking with no security or cameras - We had booked 2 rooms, but upon reaching we were allotted only one room and the other was given to another couple for a few hours without any booking - After raising concern with the customer support we got a second room almost around midnight - Rooms were extremely dirty with used bedsheets - Cupboards had cockroach - Leaky washroom -Dirty dishes kept outside lift area Not going to book any hotels under FabHotels going forward.

This hotel is absolutely terrible. The room is very bad—much dirtier than it looks in the pictures. The bathroom is not cleaned at all. It was a very bad experience. The food is completely tasteless. When you ask for cleanliness, they just sweep the floor, but the toilet is not cleaned at all. Overall, it’s a total waste of money.

According to the price the room is very small and there is no connection for the land phone. We booked our room for 2 days and they provide only 1 time for breakfast and our checkout is on 2nd day night time so we asked for breakfast on the first day itself when checkin but they said we can't give breakfast if your checkout at night then that is your problem..And one old man is in the reception, his behaviour was not good. They don't know how to behave and all.

Rooms are not soundproof so if you are students staying there for exam, you may hear TV, music and crowd sound from nearby room and from surrounding as well. Though service was good in term instant response by using telephone service room service, AC, TV etc. But hotel didn't provide you Any Hotel kit except small soap. Otherwise staff behavior was good.